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Michelle Smekens

4.9

About this business

V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more

Location details

9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9756 reviews
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Kimberly K Shatto's profile image
Kimberly K Shatto 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Everyone went over and above there pay grade. Ami emailed me because I couldn’t figure out how to send stuff. That was a blessing beyond measure. Everyone kept in contact with me on what was going on. This was the easiest buying experience I’ve ever had. I would strongly recommend using the Smekens team. You will not be disappointed. I really wanted to meet Ami, Shannon, and Michelle but COVID kept me from doing so. Again you WILL NOT be disappointed. Thank you so much girls I appreciate all of you. Kim Shatto 

Andrew DeLong's profile image
Andrew DeLong 

Verified by V.I.P. Mortgage, Inc.

3 years ago

I had a ridiculously tight deadline moving from NJ to Indiana for a new job. Michelle and her entire team at VIP went above and beyond with me to ensure that everything went smooth, and we closed just in time. Their communication and guidance was top notch, and explained everything in a way that could be understood clearly. They even got me approved when three other mortgage places had turned me down. 

Andrew DeLong (AJ)'s profile image
Andrew DeLong (AJ) 

Verified by V.I.P. Mortgage, Inc.

3 years ago

I had a ridiculously tight deadline moving from NJ to Indiana for a new job. Michelle and her entire team at VIP went above and beyond with me to ensure that everything went smooth, and we closed just in time.\n\nTheir communication and guidance was top notch, and explained everything in a way that could be understood clearly.\n\nThey even got me approved when three other mortgage places had turned me down. I wasn't treated like a customer, I was treated like a client. They clearly put my needs at the top of their priority l... read more

Ronald L Mayes Jr's profile image
Ronald L Mayes Jr 

Verified by V.I.P. Mortgage, Inc.

3 years ago

The extra effort towards the end 

Katlyn Lyons's profile image
Katlyn Lyons 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Everything has been explained to me and all of my questions have been answered quickly throughout the process 

Megan E Eckert's profile image
Megan E Eckert 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Easy to contact with any questions or concerns and great job of explaing! 

Chad L Cook's profile image
Chad L Cook 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Very knowledgeable and informed us of various options available to us. 

Pat Lydy's profile image
Pat Lydy 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Michelle Smekens always answered questions and kept me updated. 

Matthew P Tolin's profile image
Matthew P Tolin 

Verified by V.I.P. Mortgage, Inc.

3 years ago

Very timely communication 

Frequently asked questions about Michelle Smekens

How is Michelle Smekens rated?

Michelle Smekens has a 4.9 star rating with 756 reviews. 

When is Michelle Smekens open?

Michelle Smekens is closed now. It will open on Monday at 8:00 a.m.