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Michelle Smekens
- Mortgage Lenders
- Fort Wayne, IN
About this business
V.I.P. Mortgage, Inc. wasn’t started as a company, but as an idea. An idea that the mortgage lending process could be simplified. An idea that the dream of homeownership is very much alive and well. And, an idea that the people working on your loan understand what you are going through because they have been there themselves. Founded by Marine veteran Jay Barbour in 2006, V.I.P. Mortgage, Inc. has grown from a single office with two loan officers in Scottsdale, AZ, to over 20 brick and mortar branches (across many states) w... read more
Location details
9025 Coldwater Road, Suite 500, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Communication is one of the main pillars of customer satisfaction/experience. Michelle made herself available through out the loan process even on weekends and during off work hours which was great! Her prompt responses made it easier for us to navigate the most complex parts of the loan process because she was there with us along the way even though we live an hour and half from her office. Her entire team was very supportive, professional, and attentive to details. Great experience all around.
Great friendly service. They went out of their way to take care of everything.
This team gave me a loan with patience and very respectfully asked me questions. I will definitely recommend this team to anyone.
The VIP team was great to work with!
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Thank you for providing such great service! I was kept updated throughout the entire process, and all questions were answered very promptly.
Michelle and Aimee were always there to answer any of our questions. They have such awesome customer service!
Michelle was a true professional, start-to-finish. We initially engaged with multiple mortgage providers. Michelle was able to simplify the process, and communicate clearly to us our costs and next steps. This was unmatched by any other mortgage provider we were engaged with at that start. Once we decided to proceed with Michelle, her communication and service was beyond expectations. We would love to provide more compliments in this review, if not for the character limit. :)
Frequently asked questions about Michelle Smekens
How is Michelle Smekens rated?
Michelle Smekens has a 4.9 star rating with 694 reviews.
When is Michelle Smekens open?
Michelle Smekens is closed now. It will open tomorrow at 8:00 a.m.