Mid Atlantic Water Services's cover image

This profile has been claimed by the business owner or representative.

Mid Atlantic Water Services

4.9
  • Annapolis, MD

About this business

Location details

14 Hudson St, Annapolis, MD, 21401, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 4:00 p.m.
Tue7:30 a.m. to 4:00 p.m.
Wed7:30 a.m. to 4:00 p.m.
Thu7:30 a.m. to 4:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.91,717 reviews
Select a rating
Ron C.'s profile image
Ron C. 
7 years ago

Immediate response, on time, knowledge of what to do and how to do it. Technician was pleasant and fully capable. Cleaned up on completion. Highly recommend. 

Business response:

Thank you for the great review. It is always nice to hear we are doing a good job! 

Susan T.'s profile image
Susan T. 
7 years ago

I like the notification with the service men’s photos & names! They arrived promptly within the time window & were courteous & professional. 

Business response:

Thank you for giving us a great review. We truly appreciate your business! 

Harriet P.'s profile image
Harriet P. 
7 years ago

Super knowledgeable. Andy the owner is amazing and his staff is, too. They take time to provide useful tips on how to program the irrigation system to get the lawn results desired. Our Technician David was prompt, professional, and took time to answer all my questions after thoroughly going through a checklist of safety and standard maintenance procedures to get the system up and running. He remembered an issue from the previous year and engaged me in conversation about it to remake sure I was satisfied with the outcome. GRE... read more

Business response:

Thank you so much for your kind words, Harriet. We really appreciate you taking the time out to share your experience with us. Cheers, Mid-Atlantic Water Services 

Cynthia F.'s profile image
Cynthia F. 
7 years ago

I loved the service! From the call to the emails telling me someone was on the way and including his picture. He was fantastic. He explained everything he was doing. Your service is the best I’ve encountered in a long time! Well done. I will happily recommend your company to all of my friends. 

Business response:

Thank you so much for your kind words, Cynthia. We really appreciate you taking the time out to share your experience with us. We are so Glad to hear that you will recommend out company to your friends, we are always here to help. Cheers, Mid-Atlantic Water Services 

Scott J.'s profile image
Scott J. 
a month ago

Terrible experience. The Fleck equipment fills my pipes with air that explodes from the taps and toilets. Aiden had no idea what to do about it and was no help. No service after the sale. After 3 years I've had it -- I'm ripping it all out and starting over. Mid Atlantic was a very expensive mistake. 

Business response:

Our apologies that you had that experience with what sounds like another company! While we service Fleck equipment we do not actually install it. We have also never had anyone named Aiden employed by us. We’d be happy to come out and assist you with this problem sometime. You can reach our office at 410-573-1020 or come visit us at 14 Hudson St in Annapolis, MD! 

Leon F.'s profile image
Leon F. 
4 years ago

Terrible experience for the third time we have had our tanks serviced and the water is slimey. Called the office and was told to take a broom stick and stir the chemicals and salt. A broom stick really why should we have to fix your mistake? The tech left without explaining what he did or the cost. We have to deal with slimey water for three days since your company screwed up again!! We should be refunded the service fee since once again your company and your tech screwed up. Shame on you!!! 

Mike H.'s profile image
Mike H. 
4 years ago

All went well until testing water after new filters. Technician told me the TDS 4. However he did not have his TDS meter. Also, charging me $6.95 for a Ph. Reading was uncalled for. 

Business response:

Thank you letting us know about your recent service. Because it takes extra time and supplies we do charge for water testing. We do appreciate your business! 

Titus A.'s profile image
Titus A. 
5 years ago

Be transparent about fees 

Charles S.'s profile image
Charles S. 
5 years ago

Ed arrived early. Figured out the problem ASAP and has it fixed. Called with problem and the got Ed out that dau 

Business response:

Thank you for the great review. We appreciate your business! 

Frequently asked questions about Mid Atlantic Water Services

How is Mid Atlantic Water Services rated?

Mid Atlantic Water Services has a 4.9 star rating with 1,717 reviews. 

When is Mid Atlantic Water Services open?

Mid Atlantic Water Services is closed now. It will open tomorrow at 7:30 a.m.