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Midwest Express Clinic
- Chicago, IL
About this business
Location details
5521 S Kedzie Ave, Chicago, IL, 60629, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I'm so glad I found this health clinic it's been a game changer for my family. I've started taking all of us here because we get quick visits and real results, without the long wait times we always dealt with at our regular clinic. Scheduling is easy, the staff is kind and professional, and most importantly, they actually listen and help you right away. Being able to be seen when you need care rather than waiting weeks for an appointment has made such a huge difference for us. It's reassuring to have a place we can rely on f... read more
Business response:
We are absolutely thrilled to hear we've been a game changer for your family's healthcare needs, Joselyn!
I was in and out even though it looked busy. I had a good experience thanks to Sasha. she was very nice & on top of her job. As I was leaving i noticed the other girls in the front desk not giving the same experience as Sasha which can make people not want to go there. If you're unwell I recommend this place for fast care :))
Business response:
Amanda, thank you for sharing your experience. We value your feedback and are grateful you took the time to let us know how we’re doing. Outstanding care is at the heart of everything we do.
In and out in 20 min. It's easier when you go when they are first opening. Prescribed medication on the spot. Results ready in a day and a half. I will always go to Midwest.
Business response:
Thank you for sharing, Tora! We’re glad your visit was quick and smooth, and that everything you needed was taken care of efficiently. We appreciate you choosing Midwest Express Clinic!
Took my son in for an ear infection and was right away greeted by a girl at the front desk i wish i could catch her name but she had blonde hair and then i was taken back by the nurse abigail who was so patient with my son and had us in and out of triage very swiftly. my son then got his ears cleaned by elizabeth who was very gentle with him and then seen by a provider who i think her name was cindy. she also was very attentive to my sons needs. Midwest express is very quick but not at all rushed, i was in and out within an ... read more
Business response:
Thank you for your five-star review, Nancy. Our team at Midwest Express Clinic always strives for the highest standards. We are delighted we made your experience a positive one. Take care.
Quick, efficient & clean ! The wait was minimal, staff very friendly & the facility was clean !
Business response:
Hi Marie, thank you so much for this outstanding review and rating!
People that work here are super nice but they are extremely incompetent. They act like they don't know medical terms and abbreviations which is weird. Literally wasted 85$.
Business response:
Dear Brionna, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please call us at 312-212-8124 or fill out the patient feedback form on our website for further assistance. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Listen to the reviews! Because it has been a week since I've had testing done and I had to call them repeatedly just to get my results. Once somebody finally gave me the results, it is now a pain in my ass just to get my meds! Almost suspicious. Like damn do you guys want me to suffer or something?? I'm not understanding. I have called at least 8 times in 24 hours just to get a solid answer that my meds are being pushed thru. They will sit there and act like they hear you but nobody's actually listening. Now I have to go ano... read more
Business response:
Dear Ashlyn, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please call us at 312-212-8124 or fill out the patient feedback form on our website for further assistance. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
I was very unsatisfied with the service i received for my 18 month old baby! I was told in the front desk they don't do appointments. It is first come first served. I don't understand why they give patient's the option to schedule apt online and take the patients that walk in. The staff needs more training with doing pediatric vitals. I am a medical assistant and i had to do my baby pulse ox because the first vitals were out of range. The provider Geordoni Mckoy was very rude and unprofessional. She recommended OTC medicatio... read more
Business response:
Dear Ruby, we are sorry to hear that we did not meet your expectations. This is not the experience we want our patients to have. If you’d like to escalate your feedback and hear back from someone on our team, please fill out the patient feedback form on our website. We’d be happy to talk with your further. https://midwestexpressclinic.com/patient-feedback-form/
They move so damn slow in there! I showed up one day at 1:00pm and didnt leave up until 4pm . And I was ONLY there for TREATMENT. the lobby be crowded with people with only 1-2 available receptionist . There is nothing "Express" About this office at all!! I do not recommend
Business response:
Mari, we are extremely sorry to hear about your disappointment. At your earliest convenience, please call us at 312-212-8124 or fill out the patient feedback form on our website so we can hear more details on how we can improve. Thank you and we look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.7 star rating with 1,540 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is open now. It will close at 8:00 p.m.