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Midwest Express Clinic
- Chicago, IL
About this business
Location details
5521 S Kedzie Ave, Chicago, IL, 60629, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
0/5 worst "express clinic" ever. It took almost 3 hours for my daughter to be seen for an ear infection. Just for the doctor to say she has an infection. Obviously she does that why i took her. Clinic never sent in medication to pharmacy so wasted almost 3 hours for nothing
Business response:
Dear Anai, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please call us at 312-212-8124 or fill out the patient feedback form on our website for further assistance. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
1 star is too much for this place . I called just to ask if they speak Spanish and they hanged on the phone on me.!!!!
Business response:
Dear Reina, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please call us at 312-212-8124 fill out the patient feedback form on our website at your earliest convenience. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
I went to them to check on my eye the doctor gave me the wrong medication the doctor gave me ear drops not eye drops I called to make sure I can use it he told me it was okay I called Walgreens and they told me not to put it in my eye I called the doctor back and they put me on hold laughing then said they give me something else both doctors and nurses did laugh like my eye is a joke I wouldn't come here again they never really tell you wasn't wrong they don't do test or even check you out I been they more than one time and... read more
Business response:
Dear Du, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please call us at 312-212-8124 or fill out the patient feedback form on our website at your earliest convenience. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
I don't know what's wrong with this place but I feel like they wanted to scammed me. I called in advanced to see how much it was for a TB test. I wanted to do blood work for the TB ONLY, they said it was $60 for it without insurance. Ok that's fine I came right away. Once I paid for it the nurse came to tell me I had to pay $107 more for everything. Why would I pay for blood work that I didn't need. Bunch of scammers never coming back here. My money better be returned, the care quality has always been good, but now I'm ne... read more
Business response:
Dear Denisse, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please call us at 312-212-8124 or fill out the patient feedback form on our website at your earliest convenience. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Wrong diagnosis, treatment and medication I went there on a Friday after being sick with chronic cough and severe sore throat for 3 days. I took off work for 3 days. The PA said just viral and to return if not any better. PA said she would give me a written for bromfed with codeine help with sleep/cough. By Sunday, I was so sick I couldn't talk and was able to get antibiotics elsewhere. I picked up my prescription and found out the cough syrup had NO codeine. Will NEVER go back incompetence.
Business response:
Dear Bon, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please call us at 312-212-8124 or fill out the patient feedback form on our website at your earliest convenience. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
I went in for a test as I couldn't get an appointment with my PCP! They let me know they accept my insurance BCBS HMO however I got a bill months later asking to pay over $200. The care was great but they do not explain anything if you're taking any type of test that's out of your network. Thankfully my insurance accepted the charges but the stress was so much!
Business response:
Dear Blanca, thank you for bringing this to our attention. We are sorry for any inconvenience this may have caused you. At your earliest convenience, please fill out the patient feedback form on our website for further assistance. We look forward to hearing from you. https://midwestexpressclinic.com/patient-feedback-form/
Ignorant place to get anything done. I went to get a drug test and they put the wrong year and spelled my last name wrong. How incompetent can a clinic be for spelling a patients name wrong and putting a wrong year! What's the point of paying them, when they can't even get a simple task right. Risking my credibility and academic career! Asked to spell my last name 3 times, and still ended up spelling it wrong and had to white it out. Worst clinic ever!
Business response:
Eaman, we are so sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
Waited a couple of minutes with my parents-the wait time was not bad despite there being only ONE person. On the other hand, the service was very poor. Did not fully explain or identify the problem my father was experiencing. Didn't even bother much trying. Just instantly gave him antibiotics and let him on his way. Not so professional, not super helpful. I'd choose a different location.
Business response:
Cole, we are sorry to hear that we did not meet your expectations. We'd like to hear more details about your specific situation because this is not the experience we want our patients to have. Please give us a call at 866-495-4006 at your earliest convenience. We look forward to hearing from you.
5 or 6 people just waited over an hour at the Gage Park location and no staff came. i and some others had used the internet to check in. there was no note on the door, no system generated txt to update anyone. you do realize that some people have to use sick time and take time off work when they arrange a time in your system don't you? There were no staff there at all. Very inconsiderate, like the McDonalds of medical care. LOL
Business response:
Dear Heidi. We are very sorry for any inconvenience this has caused. We have to close this location and Calumet Park this week to accommodate staffing. We always recommended checking our website for the most up to date hours of each location as any closures will be listed there. You can find these at https://midwestexpressclinic.com/locations/.
Frequently asked questions about Midwest Express Clinic
How is Midwest Express Clinic rated?
Midwest Express Clinic has a 4.7 star rating with 1,540 reviews.
When is Midwest Express Clinic open?
Midwest Express Clinic is closed now. It will open tomorrow at 8:00 a.m.