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1452 N US 1 Hwy, Suite 110, Ormond Beach, FL, 32174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
I've used Mike Watson for two refinances and have been happy with the rate and customer service.
Verified by Mutual of Omaha Mortgage
Mike did a great job walking through the refinance process!
Verified by Mutual of Omaha Mortgage
Mike Watson is my hero!!!!
Verified by Mutual of Omaha Mortgage
I have used mike on multiple occasions. He has consistently given us the best rates and makes the process QUICK and the system he uses makes it so easy
Verified by Mutual of Omaha Mortgage
Thanks for all your help!
Verified by Mutual of Omaha Mortgage
The process was not smooth. We were asked to provide documentation in piece meal form. When we thought we were moving forward, we were thrown another request that slowed down the process, causing a good deal of uncertainty and stress that was unnecessary. At closing I questioned a piece document I was signing that outlined bills that were being paid off by the mortgage company. This was never clearly disclosed or explained, and the bills had already been paid which will now result in an overpayment that we must secure a ref... read more
Business response:
I appreciate your detailed feedback, Karlie. I'm sorry to hear that you experienced a less than satisfactory process with us. It's clear from your comments that several things didn't go as smoothly as they should have and for that, I would like to apologize. We strive for clarity and ease in our communication, particularly when it comes to documentation and closing procedures, and it's evident we fell short in this instance. I'm concerned about the issues you raised regarding the notary and the confusion at closing. This is... read more
Verified by Mutual of Omaha Mortgage
After dripping out daily various documents he needed, instead of asking us for everything at once, he prolonged the whole application experience to weeks - when we could have given him everything at once. Then, he finally told us we are pre-approved for 400k and he just needs underwriters ok. Then came back and said, no, I'm wrong, we need this and that. When I aired my frustration very politely and delicately with the fact that I lost half a point in interest rate due to his delays, he said "sorry I don't think this relatio... read more
Business response:
Alina – we would appreciate the opportunity to discuss your comments. However, to protect our customer’s privacy, we do not share information on public forums. Our VP of Mortgage Sales will follow up through your contact information on file. If you would like to reach us directly, please call us at 1-888-873-3424.
Verified by Mutual of Omaha Mortgage
there are a lot of documents that need to be shared. Ideally, they would all be identified up-front and then grabbed once rather than multiple times uploading different documents. I also didn't like that my mortgage servicing company charged for the pay-off statement to be expedited. I could have provided this document without the cost.
Verified by Mutual of Omaha Mortgage
there are a lot of documents that need to be shared. Ideally, they would all be identified up-front and then grabbed once rather than multiple times uploading different documents. I also didn't like that my mortgage servicing company charged for the pay-off statement to be expedited. I could have provided this document without the cost.
Mike Watson at Mutual of Omaha Mortgage has a 4.8 star rating with 147 reviews.
Mike Watson at Mutual of Omaha Mortgage is closed now. It will open tomorrow at 8:00 a.m.