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Miles Chevrolet Service
- Auto Repair
- Decatur, IL
About this business
Location details
150 W Pershing Rd, Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Happy Happy Happy!!! We were extremly pleased with Miles Cheverolet and their staff. Jeff Platt came into work a half hour early on Christmas Eve so we could look at the preowned cadillac that we were interested in. We also enjoyed how Dan Perry negotiated with the manager to get the car in our price range. Then when we got to the paperwork Bob Frazier was looking out for us wth the best interest rate and warranty. As soon as I drove car off lot I noticed my wiper was torn so I turned around and took it into the parts depart... read more
Great place to go We were in the market for a Tahoe and contacted Miles Chevrolet and spoke with their internet director Jeff. He took the time out of his day to not only tell us about the vehciles, but to bring 2 that he had in inventory out to my house to look at. We ended up purchasing our Tahoe from Jeff and are extremely happy. Will definatly do business with them again.
Great used selection Great place for a used auto. I drove 311 miles to buy my 2006 Nissan Armada and was impressed with the giant indoor showroom of used inventory. The Nissan's condition was perfect! THANKS MILES.
Business response:
Jim,thank you for the kind words. We appreciate your business and look forward to working with you again in the future.
review The overall buying experience was good. The research side of it was time consuming, but necessary I thought because of the end cost.
Miles Chevrolet..the place to go My family and I recently visited Miles Chevrolet looking for a vehicle for our recently college graduated daughter. Miles staff went out of thier way to answer all of our questions and were concerned about the safety aspects of the car. They took the time to bring in all the vehicles we were intested in into their heated indoor show room and explained all the features. We tremendously pleased with the service and sincere approach that they took in helping her slect the right vehicle. We ended... read more
We are told that there? We are told that there?s nothing they can do to fix our car. What a shame. It is their job to fix any car they sell at their dealership and not tell a customer that they can?t order the needed parts.
Business response:
We're sorry to hear about your experience and understand your frustration. We strive to provide the best service possible and want to help resolve this issue. Please reach out to Chris Perry at Cperry01@vtaig.com for assistance. He will be happy to look into this matter for you. Thank you for bringing this to our attention.
Highly Disappointed in Jarrod Campbell I traded my 2017 Chevy in July of 2023, and Jarrod Campbell was supposed to order a new 2024 Chevy from GM for me. For over 3 months I heard nothing from him, assuming my car was being factory-made and would be arriving. When I called him to ask about the progress of my car, I found out the order was "not picked up" by GM, and my car was not being built!! At no point had he ever told me this for months. To make a long story shorter, I had to end up getting my trade-in money from Miles C... read more
Business response:
Hi Marianna, thank you for sharing your experience. We apologize for any miscommunication and understand your frustration. We strive to provide excellent service and will address this internally to ensure it doesn't happen again. Please reach out to Adam Strojecki at AStrojecki@vtaig.com to discuss this further
Lack of service Made a appointment with service department. They did not bother to call me when vehicle was ready, I had to call them at 4:00 pm. They did not mention they close at 5:00 pm. Dealership hours posted were 6pm. No mention that service dept closed at 5pm.
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to Chris Perry at Cperry01@Vtaig.com to discuss this further.
If your of color you might want to buy elsewhere! 01/19/19 I went to miles to purchase a 2018 Silverado. Before going to miles I was aware of my uaw and caterpillar discount that Miles offers. The salesman told me his life story about being divorced, building race cars, etc. Nothing he was talking about was in regard to the truck I wanted to purchase. When we finally got on subject about the Silverado he didn’t run my credit nor offer a test drive. I was only told the interest would be to much for me. I had $2,000 to put dow... read more
Frequently asked questions about Miles Chevrolet Service
How is Miles Chevrolet Service rated?
Miles Chevrolet Service has a 4.8 star rating with 466 reviews.
When is Miles Chevrolet Service open?
Miles Chevrolet Service is closed now. It will open on Monday at 7:30 a.m.