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5512 Renee Dr, Eau Claire, WI, 54703, United States
Get directionsPreparation of food is terrible except for breakfast. It is way too expensive especially for those who do not need any type of care like in assisted living - just need a safe place to live. The staff are all kind and caring, There is way too much staff turnover.
I had a hard time picking a place for my sister because everybody was so nice and helpful. I kept getting calls back from all 3 places that we were trying to decide from. I finally made my brother and sister make the decision which place we would use because I was having a hard time choosing.
We are always humbled by how hard the staff works. We are learning how difficult their job is. "Just in time" care is important , but so is quality of life. Food provides calories, but also social engagement and something to look forward to. It would help to increase variety and presentation. I very much enjoy the residents at Milestone.
The staff are wonderful people that took great care of my father that was diagnosed with brain cancer one month earlier. The staff on hand were so caring and helpful with any thing that needed to be done to make father more comfortable the last month of his life. We really appreciated everything they did for us both.
I think Milestone is very good. So far I'm happy with my loved one being there. It's a friendly and clean place. I think the staff are good with the patients. And the patients are mostly acute and on the same functioning level, aside from a few here and there, which is good for my loved one socially.
I would recommend the community to others. The level of care and each room has a balcony stand out to me. The community keeps them active with different activities. My loved one likes the food. The staff are good at answering any questions I may have.
Sometimes they have activities and sometimes they don't that is a little inconsistent. The value for cost is fair.
Our first impression of Milestone Senior Living is that it is set up really nice, we like all the different seating areas you can go and hangout in. The people there are very friendly and our loved ones apartment is set up very nice
Business response:
Hello! Thank you for the review! We greatly appreciate your positive feedback and hope to see you again soon!
Our family had an in person tour and the rooms were great but the room that was available for our loved one at the time was on the second floor. That was not going to work out because our loved one has COPD and they would had to walk down a long hallway, use the elevator and walk down another long hallway to get to the dining hall.
Business response:
Hello Amy, We are sorry to hear your experience was less than 5-stars. Your opinion is important to us. If you’re open to discussing your experience further, please call our Portfolio Leader, [name removed] directly at 920-401-1081.
Milestone Senior Living Eau Claire has a 4 star rating with 37 reviews.
Milestone Senior Living Eau Claire is open now. It is open 24/7.