Milestone Senior Living Eau Claire

Anonymous 

on AplaceForMom

8 years ago

Out of all the 13 places I toured and interviewed, this one impressed me the most. Not just because of the facility but because of the extra things the staff do for the residents. Most of the communities I considered did a phone interview for the pre-admission assessment if the future resident was not local. The Milestone Community director traveled 90 miles to personally do the assessment. She returned to visit twice more. In doing this, she established a connection with the future resident which made moving and the transit... read more

Anonymous 

on AplaceForMom

8 years ago

Food quality poor and some recent staffing issues. 

Anonymous 

on AplaceForMom

9 years ago

The facility is very nice. The only thing I think they could improve would be food. It's okay, but there are a lot of people providing feedback on it stating it needs to be improved. Overall it is a very nice place. 

Anonymous 

on AplaceForMom

a year ago

I have not so much to compare this experience with. Dad eventually has become comfortable. The entire staff and management was removed over the course of ~ 2 months. There was no explanation to the families. I have faith that now that the interim Management team has left, and the new director is in place, that basic procedures and trust will be improved or developed between staff and management and residents. We have watched many residents and staff leave in the last year. If it weren't for the fact that I live in the same t... read more

anonymous 

on AplaceForMom

3 years ago

Really the only issue is that the food is really bad. It's like glop, and they don't serve a lot of fruits or vegetables. The portions are tiny, and nobody really seems to care. Otherwise it's a great place. Physically it's really nice. It's clean. They do the laundry, and they really do take care of their residents. The staff is very responsive to needs. But the food is just not up to par.