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MINI
- Automotive
- Santa Ana, CA
About this business
Location details
1455 Auto Mall Drive, Santa Ana, CA, 92705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Jim and the whole team did a great job of taking care of..." Jim and the whole team did a great job of taking care of us. We felt like they cared about what we wanted, and Jim especially, took a lot of time to make sure everything was right.
Business response:
Hi Don, Thank you for your positive review. Your satisfaction means everything to us, so we are delighted that our team took the time to ensure that everything was right and that you got what you wanted. Enjoy your purchase and thank you for choosing Crevier MINI.
"We had such a great car-buying experience at Crevier Mini..." We had such a great car-buying experience at Crevier Mini that we are going back to purchase a second Mini on Monday! Every person that we worked with along the way, from our salesperson Christian to Sandy and Jaime in finance, was incredibly helpful, honest and professional... couldn’t ask for a better experience!
Business response:
Thank you so much for your review! We take our reviews seriously and are delighted to learn that you enjoyed your buying experience. We appreciate your feedback! Safe travels.
"I had a great experience working with The sales person..." I had a great experience working with The sales person Jim Forbes. i received the best service that exceeded my expectations. Great job Jim. Thanks!
Business response:
Thank you for sharing how our Sales Team at Crevier MINI went above and beyond to exceed your expectations. Feel free to contact us if there is anything else we can do.
"They take car of me every time I come in to change my..." They take car of me every time I come in to change my oil! This time the really took care of me. Quoted me and saved me money I added more ! Win win!
Business response:
Thank you for the kind review! We are so glad that you are always well taken care of at our dealership. We look forward to serving you again in the future.
"Entire staff were great from the drop off to the Service..." Entire staff were great from the drop off to the Service Advisor Anthony. Love the new video evaluation of my vehicle that was texted to me! Great to see the experts at work through technology! Very innovative! Loaner return and checkout was efficient and well done. Thank you to all for your positive environment during this difficult time in our country. Keep up the great work!
Business response:
Thank you for the great review. We will be sure to thank Anthony and the rest of the team for providing you with excellent service. We look forward to working with you again.
"Christian was awesome and answered our every question. He..." Christian was awesome and answered our every question. He was so patient with us and wasn’t pushy at all. Would recommend him to anyone!
Business response:
Sara, We appreciate you taking the time to share your awesome experience with Sean and Christian! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!
"I took my car for diagnostics. Car was working..." I took my car for diagnostics. Car was working fine. There were some necessary repairs, but i decided to hold off. EJ was pushing me to get the FRM module replaced. I did not want to since it was okay. When i got my car back, the windows, lights, locks, etc, were not working. I think Crevier Mini messed it up and wanted me to pay the bill to get it fixed.
Business response:
Hello, I appreciate you taking the time to leave your review and would like the opportunity to discuss any feedback you have about your service visit. Can you please send your contact information to me at bbrochick@penskeautomotive.com? I look forward to hearing from you. Blake Brochick General Manager Crevier MINI bbrochick@penskeautomotive.com
"Fraudsters " I have purchased 3 minis from this dealership and have fairly decent experiences so far. There are other dealerships in the area, but they were previously thought to be worse than this. I am now going to other dealerships in the area. I worked with the manager, Megan, on this last purchase. When they sold me the car, they sold me a warranty that they promised covered the engine and transmission in the vehicle. When they sold me a car that broke down 55 days off the lot (6 month old car,) they wouldn't stand beh... read more
I have purchased 3 minis from this dealership and have fairly decent experiences so far. There are other dealerships in the area, but they were previously thought to be worse than this. I am now going to other dealerships in the area. I worked with the manager, Megan, on this last purchase. When they sold me the car, they sold me a warranty that they promised covered the engine and transmission in the vehicle. When they sold me a car that broke down 55 days off the lot (6 month old car,) they wouldn't stand behind their word... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 652 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.