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MINI
- Automotive
- El Paso, TX
About this business
Location details
6318 Montana Ave., El Paso, TX, 79925, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Check engine light Chris, a service representative, was very courteous, knowledgeable, and helpful. I have had repeated service experiences and Chris has repeatedly provided excellent customer service. He always fully explains what is going on with my vehicle. Super friendly!
Business response:
Thank you for your kind words for Chris! We are so glad he was able to earn your business and make your experience more than satisfactory. We look forward to your next visit!
Good service I had my concerns from reading previous reviews But — Great customer service - very good service rep - a loaner was provided - vehicle was serviced perfectly. Overall good experience.
Business response:
Thank you for taking the time to leave a review, it is greatly appreciated.
Great customer satisfaction Chris a service representative is a great individual went beyond the call of customer service to get our mini cooper countrymen repaired. He explained in detail all parts that need to be replaced. If in the area Chris is your guy.
Business response:
We thank you for your business and look forward to your next visit!
Great service department Alex my advisor was great , polite and kept me communicated through out the process of my repairs . Everyone in the service dept is top notch Great customer service all around!!! Thank you
Business response:
Thank you for the feedback. We thank you for your business and look forward to your next visit!
Service on BMW 320I Sergio, my Service Advisor, is awesome, very professional! Arrived over an hour early for my appointment for service on my BMW 320I. Without hesitation, Sergio put my car in right away. That was big for me as it helped me be on my way home earlier than anticipated (which by the way is 130 miles away from El Paso). Thank you Sergio! BMW El Paso never disappoints me!
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Recall Great service . Great staff . Recommend for repairs :) they were fast and gave me a report on my car that needed fixing. Gave me a ride to my work and texted me when my vehicle was done . Also got a free car wash :)
Business response:
Thank you Ricky for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Mr louie caballero Sergio my service advisor is a cut above the rest. He is truly committed to giving me the best service in servicing of my BMW 535i. He is a true proffessional
Business response:
Thank you. We're glad that you had an excellent experience with your recent service visit.
First service I took my one year old X5 in for its first service. Karina was very professional and helpful in the intake process. The service was done expeditiously. The waiting area was nice.
Business response:
Thank you. We're glad that you had an excellent experience with your recent service visit.
Prompt customer service They reached out via email same day. I was not able to use my phone and they understood. Communication was an ease. They sent me a list of vehicles in my price range. Exactly what I needed. Thank you!
Business response:
Thank you, Vanessa, for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.4 star rating with 919 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.