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MINI

4.8

About this business

Location details

409A Skokie Highway, Lake Bluff, IL, 60044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.859 reviews
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Brenda, chicago's profile image
Brenda, chicago 
7 years ago

Steve Porch is the best- very service oriented and works extra hard to ensure a fantastic mini ownership experience! I would purchase another mini from this dealership because the service is that good. 

Business response:

Thank you for such wonderful feedback Brenda! We will be sure to let Steve know about your kind words! Thank you again and happy driving! 

Nick Boghani's profile image
Nick Boghani 
8 years ago

My daughter had a Mini which we had purchased from another dealer, now we were in the market for an upgrade. I also shopped around with other dealers and found Rob was much more responsive than any other. Very straight forward on the price the first time around, you don't have to haggle with them. He gave us very good suggestions on all the options we were looking for. Manager Steve is also a pleasure to work with, and finally Cole your Mini genius is also great to work with. They are a "No Pressure" dealership, and even the... read more

Business response:

Thank you so much for leaving such a wonderful review! It really means a lot to us. We will be sure to let Rob know about your kind words and feedback! Thank you and enjoy your new MINI! 

John Hewitt's profile image
John Hewitt 
8 years ago

Two events conspired to occur at the same time; a departing Knauz employee let the ball drop on our potential purchase and my wife was diagnosed with cancer. Without knowing any of this background Rob Hill stepped in and masterfully handled the sale of not one, but two used cars. His delicate handling of the situation at a sensitive time and willingness to make matters right and provide excellent value could not have been better. We thank Rob, and the excellent support of the Knauz team, who put themselves out to ensure we w... read more

Business response:

Thank you so much for taking time to leave such a kind review. We are so pleased to hear that Rob was able to help you during these difficult times. We wish you and your family the best, and hope that your wife gets better. Thank you again and please do not hesitate to reach out if you need anything. 

Ryan12's profile image
Ryan12 
8 years ago

The Knauz team is a pleasure to purchase from. They found the right car and worked hard for me. I highly recommend them for your next Mini purchase. 

Business response:

Thank you so much for such a kind review! We truly appreciate it! Thank you again and Happy Driving! 

Wrigley10's profile image
Wrigley10 
8 years ago

Was at first hesitant to make the 80 mile drive. Our salesman Rob was more than accommodating in making sure the car we wanted to see would be there for us. Great dealership! Looking forward to many years of motoring in my new mini! 

Business response:

Thank you so much for your kind words and feedback! We truly appreciate it! We are so pleased to hear that you had such a wonderful time with us, and will be sure to let Rob and Cole know about your amazing review! Thanks again! Happy Driving! 

Jennifer Sowle's profile image
Jennifer Sowle 
8 years ago

What a beautiful and efficient dealership with a bazillion minis of all shapes, colors, and styles. I was so impressed with the friendly and concerned staff. It seemed as if everyone was there to make sure I was treated right. And I was! Cole was a delightful guide to my understanding of my new mini. Steve helped me with the business end, and Rob was pleasant and efficient in his role as the financial guy. My experience was actually pleasant. And I drove away in an awesome Mini Clubman. Thank you guys! Jennifer 

Business response:

Thank you so much for your review Jennifer! It really means a lot to us! We will be sure to let Cole, Steve and Rob know how pleased you are with their service. Thank you again, Happy Driving! 

tkayne23's profile image
tkayne23 
8 years ago

Everyone at Knauz Mini was helpful and made the car buying experience pleasant and enjoyable. Rob Hill made us feel at ease during the entire process and helped educate us since we had never owned a Mini Cooper. Cole Syslo was also very patient and helpful when he went into great detail describing all the automobile features and systems. I would go back to them for my next purchase. 

Business response:

Thank you so much for your feedback, we truly appreciate it! We're so happy to hear that our team was able to help you find a car that you love without any unnecessary stress or hassle! Rob and Cole, as well as the rest of the team, appreciate your kind words and review! Enjoy your new car, and happy driving!!! 

Timjane's profile image
Timjane 
8 years ago

Alex helped us sample a lot of cars in the short time we had til we found the perfect fit. He was very patience, helpful and and fun to work with and definitely helped me find the perfect mini. Had a hard time saying goodbye to my old mini but didn't take me long to love the new one. Thanks Alex for all your help in a short period of time. Also thanks to Cole who is the best teacher to explain how everything works. So thorough and promised to always be available with questions. A genuinely great guy. 

Business response:

Thank you so much for your feedback, Tim, we truly appreciate it! We're so pleased to hear that our team was helpful, and able to find you a car that you love without any unnecessary hassle or stress! Alex, Cole, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!!! 

stoneone's profile image
stoneone 
8 years ago

I think Rob did an expert job at his attempt to satisfy the customer & sell his product on E MAIL, phone & in person. Cole certainly knows his job & the product. I hope the Clubman is at the very least all that was represented. The 4 & 1/2 hour trip back home was very pleasant to say the least. Keith Stone 

Business response:

Wow, thank you so much for your feedback, Keith, that's quite the compliment! We're very happy to hear that your trip was worth the time, and that our team was able to help you find a car that you love without any unnecessary stress or hassle! Rob, Cole, as well as the entire team, appreciate your kind words and review! Enjoy your new car, and happy driving!! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.8 star rating with 59 reviews. 

When is MINI open?

MINI is open now. It will close at 6:00 p.m.