Mission Villa Senior Living

Maria K 

on AplaceForMom

a year ago

The main issue I have is the staffing levels. Honestly I think the staff is very caring & loving but there is just not enough of them to help all the residents. This has been since my loved one has moved in. The management is aware and admits to me the problem, but still has done very little to correct the situation. I understand it can be hard to find help but this problem has gone on for so long I am starting to think they are gaslighting me. 

Mara D 

on AplaceForMom

4 years ago

Appearances and money making is this facility's only priority. They will bait and switch you after paying $10k to take care of your loved one. They go so far as to break CA licensing regulations to wrongfully evict when a resident or family member doesn't fit their mold and/or asks too many questions. The current executive director of this facility is dangerous. She yells and barks at her staff who are coached not to answer questions, play dumb about chain of command, and literally ”hide" her. She is aggressive, hostile, and... read more

Anonymous 

on AplaceForMom

10 years ago

No...there are good staff here and it's clean but not enough staff, high turnover, multiple issues. A few families have recently taken their loved ones out. Check with San Mateo County Health and Human Services/Omsbudsman. 

A Place For Mom Customer 

on AplaceForMom

13 years ago

Scary and Depressing. NO!