Molina Healthcare of Ohio

The new transport company that you've signed with sucks so far. I scheduled two appointments within a week of each other a while back. these guys called the nights before both appointments to tell me no drivers were in the area for that day. I finally got around to rescheduling and my appointment is tomorrow but they called me this morning again to say there is no drivers in my area. But they'd try to work it out for me. Several hours later I hadn't heard anything so I call them back. Still no driver. I was told to call the morning of the appointment to see if they found one for me. What am I supposed to do if there isn't. Most doctor offices require you cancel within 24hrs of your appointment. I've lost that window already. SO I've sicked my mother on them. Don't care that I'm 32. Sometimes you gotta call in reinforcements. I don't understand how this is happening. If the drivers are available on that day when I schedule it should stay that way. Or are they just scheduling the rides without checking to see if a driver will be available that day? If so, that's a sucky way to do things if you ask me. The 2nd time it happened in the evening before the appointment the woman told that she just got in the office and saw that there were no drivers. So there was no one in the office all day? Or the day before that?

I do not think that anyone is perfect. I do not know who to compare my experience against as Molina Mycare is the only insurance I have. Are they perfect? As I already said absolutely not BUT I have had the good fortune to have some good case managers over my time with them. Despite what I am sure is a huge case load, they have always tried their very best to make my experiences good. I feel like my case manager really cares about me and wants the best for me. She has gone over and beyond on more than one occasion. Are there still issues, yes but as I said, they always work hard to resolve them. The pharmacy department is fantastic. I do not know how the Mycare Ohio plan stacks up against other plans though.