Mona Sarno at CrossCountry Mortgage

Tracey W. 

Verified by CrossCountry Mortgage

5 years ago

Mona! Mona! Mona! Thank you so very much. You have been so great to work with throughout this process. From your positive attitude and attentiveness to getting us closed in 3 weeks. We did not know what to expect and you held us the entire way. We are forever grateful for you and the team. 

Dione D. 

Verified by CrossCountry Mortgage

5 years ago

I have nothing but great things to say about Mona. I found her online and took a chance. It was the best decision that I could have ever made. She has been so helpful and informative through out the whole loan process and communicated very well via phone, texts, email, during after hours and on weekends. Her personal care , knowledge, and hard work made things easier.  Thank you Mona and the CrossCountry team for being so helpful and walking me through everything as stress free as possible. 

James B. 

Verified by CrossCountry Mortgage

5 years ago

They are great! They got me and my family in our new home in 2 weeks! Great communication and service there was never a question that went unanswered and business hours don’t apply! If you have a question at 7:30 pm someone will answer and put your mind at ease! 

Adam L. 

Verified by CrossCountry Mortgage

5 years ago

Often in life, you walk into the situation is not knowing exactly what to expect, and then buying home things aren’t that different. The awesome truth about this is buying a new home was made an enjoyable experience because of the heart and hands of the Mona Sarno. From helping us understand every process of qualifying to underwriting to closing she was there. Every phone call she answered every text message she answered even up to 8 PM we couldn’t be happier with our new home and we couldn’t be more thankful to God for Mona... read more

Vinette O. 

Verified by CrossCountry Mortgage

5 years ago

Great customer service. It was a long road to get here but she did a awsome job. Mona was a very nice lady to work with she helped us purchase are forever home. She also helped are daughter purchase her first home 

Christina, V. 

Verified by CrossCountry Mortgage

5 years ago

Working with Mona and her team has been amazing, being a first time home buyer my husband and I did not know what to expect; especially while trying to purchase a home in another state. We are very happy with everything from the beginning of the purchase to the closing and we were kept up to date with the process the whole time. We are really grateful for all of their help and look forward to working with them in the future as well. 

Benjamine M. 

Verified by CrossCountry Mortgage

5 years ago

I was referred to Mona after working with other loan officers who were not responsive and lacked the drive to get things done if small issues would arise. Mona took my application and within three weeks we were approved and had a closing date! Incredible! _x000D_ _x000D_ She answered each and every text and phone call and guided us through the process with a smile! _x000D_ _x000D_ I and my family are extremely thankful and grateful for all that you did. _x000D_ _x000D_ I would give you six stars if I could! 

Arnitra B. 

Verified by CrossCountry Mortgage

5 years ago

Mona was available to me through out my home buying journey, which took 10 months due to the housing boom! She answered my questions and explained the process me and she worked with my Realtor, which made the process smooth. 

Rosa C. 

Verified by CrossCountry Mortgage

5 years ago

Mona is thorough. knowledgable and truly looks out for the best interest of her client’s. If you want a smooth home refinancing process with a clear, explanation of all the steps you will take. Mona is PERFECT FOR YOU!!!