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Monarch Dental & Orthodontics - Benton, AR

4.0
  • Dentists
  • Benton, AR

About this business

DentalDental HygienistsDentistsOrthodontists

Location details

20770 I-30 North, Suite 100, Benton, AR, 72019, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.0329 reviews
Chelsea Smith Seelinger's profile image
Chelsea Smith Seelinger 
recommend  Recommended
8 years ago
Lois Reese-Tull's profile image
Lois Reese-Tull 
a year ago

1st it took a month for my permanent crown to come in 2nd they maxed out my insurance without telling me. I'm paying out of pocket for my crown. temp wouldn't stay in I want to them 3 times over temporary crown unless than that month before my permanent one came in. then found a different dentist to fix my crown that was supposed to fix my mouth and pain. expect failure at monarch 

Business response:

Hi Lois, we value your feedback. If you would like to provide any additional information, please contact our team directly at 20120-mgr@smilebrands.com.  

Gary Cooper's profile image
Gary Cooper 
a year ago

A freaking nightmare. Went in for a cleaning, left with a 1,200$ bill for a mouth full of pain. Took 7 weeks for 1 crown. Never again 

Business response:

Hi Gary, we value your feedback. If you would like to provide any additional information, please contact our team directly at charlotte@monarchdental.com.  

Michael Nichols's profile image
Michael Nichols 
2 years ago

**warning** Do NOT use this place!! Walked in with a bad tooth ache and just wanted tooth pulled. They took my $59 at the door and then quoted me $1354 to simply pull my tooth. Said that a bone graft had to be done incase I wanted an implant later on. These people have no shame in stealing your money at the door knowing that 99% of people can’t afford what they are trying to charge. These people should be ashamed at themselves for trying to take advantage of someone in pain. They hope that you are in so much pain that you wi... read more

Business response:

Hi Michael, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at charlotte@monarchdental.com. 

Connie Whisenhunt's profile image
Connie Whisenhunt 
3 years ago

Was having problem with one tooth, figured I needed antibiotics. They X-rayed my entire mouth and gave me estimates for partial and extraction, which was astronomical! Came out with more pain from the torturous X-rays and no antibiotics because company policy is no prescription unless you have a procedure. 

Business response:

Hi Connie, Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at charlotte@monarchdental.com.  

Brenda Schreckengost's profile image
Brenda Schreckengost 
3 years ago

I don’t like the way you made my teeth my daughter pay for them and think she got taken for her money. NO I WOULD NOT RECOMMEND YOU GUYS TO ANYONE. My teeth still hurts my mouth. 

Business response:

Thank you for sharing your feedback with us, Brenda. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at charlotte@monarchdental.com.  

Tammy Ennis Hale's profile image
Tammy Ennis Hale 
3 years ago

The Manger was great. I was not give options nor did it seem they cared about my well being just how much money they were to make. The doctor was 2 minutes at the most and disappeared. it seemed it was just sign so we can get 2000.00 not what was best for me. 

Tiffany Renee Parsley's profile image
Tiffany Renee Parsley 
4 years ago

The whole appointment was rushed because the lady had to go get her kids from school at 2:00. Why schedule my appointment for 1:00 if she was leaving at 2:00?? I was made to feel bad about originally declining a bone graft because of cost but yet I was told If I took time to fill out the financing paperwork then I couldn’t have the tooth removed that day and it would have to wait til Monday. The tooth was killing me and was infected and needed to come out so I put it on my credit card and I guess I’ll have to figure it out. ... read more

Business response:

Hi Tiffany Renee, I'm so sorry that your experience with us wasn't a positive one. If you would like to provide any additional information please contact us directly at charlotte@monarchdental.com. 

Angela Wood's profile image
Angela Wood 
4 years ago

I would give a 0 rating if I could. Dr. Kuhn did a horrible job on a simple filling. He tried telling Me that a tooth needed pulling and root canal was not possible. He sent me to the bank to get more money. After leaving the bank, I looked in the mirror and realized the tooth he wanted to pull had already had a root canal (that he said was not possible) and he was looking at an old X-ray and not the X-ray done when I came in. “Another“ X-ray was done to prove this. I paid agreed upon charges upfront for Everything and recv’... read more

Business response:

Hi Angela, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at charlotte@monarchdental.com. 

Frequently asked questions about Monarch Dental & Orthodontics - Benton, AR

How is Monarch Dental & Orthodontics - Benton, AR rated?

Monarch Dental & Orthodontics - Benton, AR has a 4 star rating with 329 reviews. 

When is Monarch Dental & Orthodontics - Benton, AR open?

Monarch Dental & Orthodontics - Benton, AR is closed now. It will open tomorrow at 8:00 a.m.