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801 E William Cannon Dr, #220, Austin, TX, 78745, United States
Get directionsThe staff at Century Animal Hospital is great! I was originally referred to Dr. Nairn by my previous vet but have seen other vets here too and they've all been thorough, patient, and experienced. My golden had to have a lump removed and I was worried because he has Subarterial Aortic Stenosis (SAS) which can make it dangerous for him to be under anaesthia. But I was much less worried after my vet told me that she'd talked to his cardiologist (who knew dogs HAD cardiologists?) and that she'd operated on SAS dogs before. The ... read more
Took my cat Callie here beca she was hiding and puking up bile. after a $400 blood test, they said her kidneys were failing and she would die soon so I should put her down for another $100. I took her home so she's at least not die scared. that was 8 years ago and she's perfectly fine. took her to a good vet and he said her kidneys are fine and she's very healthy. I want my $400 back. Don't take your cat here unless you hate your cat and want it dead for no reason.
Business response:
Hi Matthew, I'm so sorry you had a bad experience at a vet, but we are a surgery center and we don't do any of the type of work you are referencing in your review. Perhaps you went somewhere else? Wishing you the best.
These people were super nice when I first took my cat there for a leg injury. I was happy to see that, and really made it a good experience. $600 later I figured well I have peace of mind they will support me with continued care for my cat on his injury. NOPE. These people took my money, it was so hard to get a hold of the vet after to let them know how he hadn't gotten better and if I could bring him in. Finally after about a week of trying, a vet calls me like 2 minutes before closing to tell me take him to your regular ve... read more
Business response:
Hello Sebastian, We are sorry to hear that your most recent experience with us was so unpleasant and we value your feedback. We would appreciate the opportunity to discuss with you directly, if you are amenable to that. Please reach out to our Practice Manager, Jenn, by calling the hospital at 512-442-9518 or emailing us at info@centuryanimalhospital.com so we can set up a time to chat. Thanks, The Century Animal Hospital Team
AVOID THIS VET AT ALL COST!! My baby boy just got out of the hospital because Century Animal Hospital forgot to send out his blood work. He now has Kidney Failure and our family is absolutely DEVASTATED!! I have never went through something like this IN MY LIFE! Century Animal Hospital tried to send out 3 day old bloodwork which we chose not to because of the false positive/negatives that can occur. Also, the amount of drugs he had to be put on just to go into their office was too much for him after going to the vet multiple... read more
Business response:
Dear Maria, Thank you for providing feedback on your visit. We understand that pet care can sometimes be very stressful and difficult for the family. We believe that we have already discussed your concerns in detail and feel saddened that it may have not been sufficient for you. Our number one goal is to offer exceptional and compassionate patient care and service to all pets and clients at Century Animal Hospital. The Team at Century Animal Hospital
I was 15 min late because of traffic, which is no fault of my own since I left over 45 min before my scheduled appointment time. They wanted to charge a 30 dollar fee for being late. This business is very money hungry and I will not be returning here.
Business response:
Courtney, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. The traffic is pretty terrible at certain times during the day in Austin, especially if you were coming from further North in the city. We were still happy to see your pet, but we also have other schedule pet appointment times to see as well. Starting appointments late delays help to o... read more
I recently moved to Austin, and this was my first and last time using this vet. I took my cat, Dora, in because she had been constantly smacking her lips and I had read that it can be an infection in a tooth or something. They ran a bunch of tests, costing $366, to rule everything else out, and determined they should clean her teeth and decide if any extractions were needed after she was under anesthesia. They quoted me a price range of $555-$914. I personally confirmed with Dr. Carballo the most I would be out of pocket was... read more
I went to this vet for a while I was living in Texas. I have a black lab, and she is not overweight and looks like a typical black lab. I went in to get treatment for fleas during the summer. When the doctor walked in she said, "my your dog is obese!" I kind of ignored her comment and went on to tell her I needed flea medication. She examined my dog and agreed she had fleas and told me she was very fat. I disagreed, and told her we go on runs almost daily. She then recommended heart worm medication, and I told her I couldn... read more
Business response:
Hello Shay C., We appreciate your feedback. It seems like your last visit with us was in 2017. If you would like to further discuss your experience with us, please feel free to give us a call at 512-894-8599 and ask for our Practice Manager. Sincerely, CAH Team
We were valued clients for 25 years. We love these ladies. Sadly, Century was bought by PetWell Partners. We were not told. We had to figure it out ourselves as the quality of care slid into the gutter. We found out just how bad it was when we scheduled to euthanize our Labrador. The front desk saw me and gave me meds to help drug our dog on Friday and the same office manager 24 hrs later could not remember who we were. What has happened to this wonderful clinic is sickening. Do not take your pets to Century. You will not fe... read more
Business response:
Hi Suzanne, Thanks for providing your feedback, we are sorry to hear that you still feel this way. Moving forward, please feel free to seek an alternative veterinary care facility so that your personal needs can be met. We are sorry for your loss and wish you the best of luck. Thanks, CAH team
After taking my dog there 4 times in 4 months and never getting an accurate diagnosis, we took him to another Vet and diagnosed within 10min. Never received the promised followup call from the visit early Nov/2016. They're more then happy to take your money though. Overpriced care. I will not be back and will never recommend this place.
Moontower Veterinary Surgery Center has a 4.6 star rating with 395 reviews.
Moontower Veterinary Surgery Center might be open. It requires an appointment.