Morningstar Storage

Name: Morningstar Storage
Address: 1850 Mcgee Ln, Lewisville, TX, 75077, US
Telephone: (972) 807-7262
Rating: 4.6

4.6

Self Storage
Lewisville, TX

About this business

Consumer Services Self Storage

Location details

1850 Mcgee Ln, Lewisville, TX, 75077, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	9:00 a.m. to 5:00 p.m.
Sun	Closed

4.6257 reviews

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Bill A.

4 years ago

My experience at the Lewisville location of Morningstar was excellent. It is always nice to do business with a friendly and knowledgeable professional like Jennifer Thomas. She took care of my request, and even changed the locking mechanism on the door. She is a real pro, and knows the business well. Thank you.

Business response:

Thanks for taking the time to review our property. We'd give you 5 stars, too! Don't hesitate to let us know anything else we can do for you.

Mark B.

9 months ago

Very Disappointed with My Experience at Morning Star Storage I recently had a horrible experience with Morning Star Storage, and I feel compelled to share my feedback. Upon arrival, my entry code did not work, and I was informed by an attendant that it would take an hour for the code to reset. This was a major inconvenience during a time-sensitive move. To make matters worse, the storage unit initially assigned to me had a hole in the roof installation and noticeable mold—conditions under which I could never store my furni... read more

Business response:

We're very sorry to hear about your experience. Your satisfaction is important to us. Please reach out at (972) 807-7262 so we can address your concerns and improve our service for you and others.

Charles F.

11 months ago

The storage business is fairly simplistic. Customer service should be the least they can provide. After doing business at this location for 8 years, I promptly moved my belongings out and cancelled my account due to being spoken to & treated like common trash. As I have done for years, I use storage to help with overflow in my garage. As I move seasonal belongings from one place to the other, I sometimes throw away the trash that accrues. Not a lot. Just boxes or old belongings. As I pulled in to throw away an empty bo... read more

Business response:

We apologize for your recent experience with us. Our goal is to ensure every customer is satisfied. Please reach out to us at (972) 807-7262 so we can address your concerns and find a resolution.

Chevelle P.

a year ago

I have been very satisfied with the services I have received at this location from the manager, Doug and his staff. My daughters and I were paying for several storage units and Doug helped us by suggesting one larger unit that we all share and it saved us a lot of money. He is very aware of his customers and remembers us by name. We do appreciate his service and would recommend this location to family and friends. Thanks, Chevelle

Business response:

Thanks for taking the time to review our property. We're so glad you enjoyed your experience with us and hope you'll let us know anything else we can do for you.

RONALD K.

2 years ago

AARON JOYCE IS A VERY SPECIAL LEADER. HE JUST LOOKS AT A PROBLEM AND COMES UP WITH THE SOLUTION. I WAS SO IMPRESSED.WHEN HE WRAPPED THE FUNITURE. IT WAS DONE AS IT SHOULD BE DONE. AARON COUDUCED HIMSELF IN A VERY PROFESSIONAL WAY. TRULY AN ASSET TO THE COMPANY. I HAVE RECOMMENDED TWO MEN AND A TRUCK TO MORNING STAR AND SEVERAL OTHERS. I HAVE NEVER EXPERIENCED SUCH A SOOTH MOVE IN MY LIFE. THANK YOU RON.

Melody E.

4 years ago

I am so outraged that Morningstar Storage (Formally McGee's Storage) as they have increased their rates by 25% per month. Please note that they have signs ALL OVER the place stating no increase for 12 months. They sent an email out this morning notifying all their patrons that they are increasing their rates by 25%. They know they are doing shady crap because they have a cop sitting outside just in case people get irate and need help. You know people are going to be upset and you have to have police there then that should te... read more

Business response:

Thanks for taking the time to review our property. We're sorry your experience was anything less than 5 stars and we'd love to know what we could do to improve. Feel free to reach out at customerexperience@morningstarstorage.com.