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Mt. Hood Pet Medical
- Veterinarians
- Gresham, OR
About this business
Location details
2066 NE Burnside Road, Gresham, OR, 97030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
First expensive, second 17 minutes late for my Pickles appointment, with no apology until I mentioned it. Third the vet called and informed me " all her labs are fine " . Well I asked to get a copy of these uber expense labs and her urine has elevated ph and protein, sounds like that's not " just fine " . We will be going somewhere else , there is other vets who actually might be able to read lab work. be a little more reasonable and if running behind, be respectful and tell the customer and apologize. I'm done
We were customers here for years and loved it but the last year has just been horrible customer service with no attention to detail. We canceled our monthly services and switched vets
they didn't even try to help me when my puppy was dying. told me to take it an hours drive away. puppy didn't make it. they acted like they didn't even care.
We have used Mt Hood Pet Medical for a lot of years and through several pets. We have always been happy with the service and have always felt like family. On several occasions over the years we have even had vets or the manager call to check on our pets. The manger, Rochelle, has always been great and has always gone above and behind. We have been going there sense she was an assistant. We can say the same about Dr Nelson, wonderful, caring animal doctor! Unfortunately, the last several visits we’ve had there have had a muc... read more
Dr Richardson was my veterinarian for over a decade since he was at the old location for until they moved to Mt Hood Medical . Since he retired last year . Also, the precious owner sold the clinic to a new owner. There are many changes that I am not happy about. My recent experience and treatment at this clinic was so bad that I decided to take my dogs elsewhere. Every time I want to get the medications refilled they are never on time or there always a problem. The staff are rude, unprofessional, disrespectful and unhelpful... read more
After putting our frightened little dog in a cat stretch (according to the tech), to give him a shot, we vowed never to go back. Plus we were prescribed a heart worm preventive medication for a 2 year old dog without a heart worm blood test. The tech said it was rare so a test wasn't needed. One little problem with that, I've heard it isn't that rare from other vets, secondly, if he HAD heart worm the meds would have KILLED HIM. We also paid for a service we didn't receive (we didn't want to go back) and they would not refun... read more
I have taken my dogs there for years. When my Best friend was dying all they cared about was the money! At one point they told me I could take him somewhere else if I couldn't pay $400 now. I understand they are a business but j always paid my previous bills for years
Frequently asked questions about Mt. Hood Pet Medical
How is Mt. Hood Pet Medical rated?
Mt. Hood Pet Medical has a 4.6 star rating with 1,200 reviews.
When is Mt. Hood Pet Medical open?
Mt. Hood Pet Medical is closed now. It will open tomorrow at 7:30 a.m.