Mutual of Omaha Mortgage

4.9

Mortgage Lenders
Charlotte, NC

About this business

FinanceMortgage Lenders

Location details

5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 6:00 p.m.
Tue	08:00 a.m. to 6:00 p.m.
Wed	08:00 a.m. to 6:00 p.m.
Thu	08:00 a.m. to 6:00 p.m.
Fri	08:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.91,870 reviews

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Lindsey Lee M.

a year ago

Ray was beyond patient with us as first time home buyers he not only took time to make sure we understood everything but also worked hard to ensure it was a good deal for us Ray was recommended to us by our realatoer and I would recommend to any of my friends or family

Business response:

I'm thrilled to hear that your home-buying experience as a first-time buyer was positive. It was my pleasure to assist you and ensure you understood each step of the process. Thank you for your kind words and for considering recommending me to others.

Robert Hampton A.

a year ago

I had a fantastic experience working with Ray Shanahan throughout my mortgage process. Ray and his team were professional, knowledgeable, and incredibly responsive from start to finish. Every question I had was answered quickly and clearly, and "Team Ray" made what could have been a stressful experiencr feel smooth. I truly appreciated their patience and guidance as they walked me through every step. I highly recommend working with Ray!

Business response:

I'm thrilled to hear that your experience with Mutual of Omaha Mortgage was so positive. It was a pleasure working with you, and I'm glad "Team Ray" could make your mortgage process smooth and stress-free. Your recommendation means a lot, and I appreciate your kind words.

Aaron Todd S.

a year ago

Jon was so pleasant do work with. He was always ready to answer my questions, walk me thru the details, adjust on the fly and get us all the information for us to make the best dececision. Very Professional and would definitely work with him again in the future is the need arises !

Business response:

Aaron! Thank you so much for the kind words. It was a priviledge serving you guys during the homebuying process. I hope there are many great moments and memories in the years to come in your home!

Timothy E. W.

a year ago

Talking with Ray was really at a personal level that are society has forgotten. Need more associates like him. Always returned my calls. Everything went smooth.

Business response:

I'm thrilled to hear that you felt a personal connection during our discussions, Timothy. It's important to me to maintain open communication and ensure a smooth process. Thank you for your kind words and positive feedback about your experience with Mutual of Omaha Mortgage.

Cynthia Love W.

a year ago

Ray made it GREAT. So easy and personable to talk with, communication was always one point when it came to the mortgage process. Ray made it so we actually knew something and not in the dark. Thanks Ray, you are priceless.

Business response:

I'm thrilled to hear that you had such a positive experience with the mortgage process. It was my pleasure to assist you and ensure clear communication throughout. Thank you for your kind words.

Sean Keith S.

a year ago

Ray is excellent at what he does and very customer centric in his approach

Business response:

Hi Sean, Thanks so much for your kind words! It was a pleasure working with you, and I'm thrilled to hear you had a positive experience. My goal is always to make the process as smooth and straightforward as possible for my clients, so your feedback means a lot to me. If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best! Ray Shanahan

Edgar Abraham A.

a year ago

Very personalized help and great care! He listened to our desires and needs and help us find a way to make it happen.

Business response:

Honored to help you guys in the process Edgar! Grateful to be a part of your journey!

Eddie D.

a year ago

Jon Ramsay has been incredible to work with. He’s always ready and willing to help, whether it’s clients or agents, making sure they truly understand the lending process. He takes the time to break things down, making it clear what’s happening now and what’s coming next. Jon is an absolute pro, and beyond that, just a great guy to work with. If you’re looking for someone who genuinely cares and makes the lending process smooth, Jon’s your guy.

Business response:

Eddie, I can't tell you how much I appreciate this comment! Coming from a top-tier real estate pro and coach like you, this means the world. Working with you is a privilege—you bring unmatched knowledge, professionalism, and leadership to the table. Looking forward to being a good partner to you and serving your clients for years to come!

Cynthia W.

a year ago

Ray is the guy you want on your side during this process. All calls are returned in a timely manner if not answered immediately. He used layman terms so that we could understand the process. He provided updates as we moved forward. He handled and addressed all concerns without hesitation and with complete confidence and skill. It was an absolute pleasure to work with Ray Shanahan. Thank you Ray.

Business response:

Hi Cynthia, Thank you so much for your kind words and for taking the time to share your experience. It's truly rewarding to know that I could make the process clear and smooth for you. I'm glad my communication and updates met your expectations, and I appreciate your trust in me. Working with you was a pleasure as well, and I'm thrilled to have been a part of your journey with Mutual of Omaha Mortgage. If you ever need anything in the future, please don't hesitate to reach out.