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Mutual of Omaha Mortgage
- Mortgage Lenders
- Charlotte, NC
About this business
Location details
5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Ray is the man! He turned a nightmare in to a blessing. He is nothing short of a superstar. He has earned my busines for life!
Business response:
I'm overjoyed to know that your experience with Mutual of Omaha Mortgage and myself was positive, Joel! Your kind words mean a lot to me. I'm glad I could turn a challenging situation into a positive one for you. I'm here for you anytime you need my assistance in the future. Thanks for entrusting me with your business, your trust is truly appreciated.
Verified by Mutual of Omaha Mortgage
Too many times documents were sent to me to sign that were incorrect. I had to point out the errors to be fixed. Communication should have been sent correctly or in advance a reason why these documents were incorrect. Documents pertaining to the finacial well being of the customer need to be correct.
Business response:
Thank you, Joshua, for taking the time to share your experience. Your feedback is essential in helping us improve our service. I apologize for any inconvenience caused by the errors in the documents. Rest assured, we're taking steps to prevent this from happening in the future. Your financial well-being is our top priority at Mutual of Omaha Mortgage, and we are committed to providing accurate and timely communication. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. I ap... read more
Verified by Mutual of Omaha Mortgage
Too many times documents were sent to me to sign that were incorrect. I had to point out the errors to be fixed. Communication should have been sent correctly or in advance a reason why these documents were incorrect. Documents pertaining to the finacial well being of the customer need to be correct.
Business response:
Thank you, Joshua, for taking the time to share your experience. Your feedback is essential in helping us improve our service. I apologize for any inconvenience caused by the errors in the documents. Rest assured, we're taking steps to prevent this from happening in the future. Your financial well-being is our top priority at Mutual of Omaha Mortgage, and we are committed to providing accurate and timely communication. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. I ap... read more
Verified by Mutual of Omaha Mortgage
Ray took the time to get what I needed.
Business response:
I'm so glad to hear that you had a positive experience, Jennifer! It was my pleasure to take the time needed to understand and meet your needs. I believe in providing the best service possible and your feedback is very much appreciated. Thank you for choosing Mutual of Omaha Mortgage for your needs. If you have any other requirements in the future, don't hesitate to get in touch.
Verified by Mutual of Omaha Mortgage
Everything was done great.
Business response:
Thank you for your kind review, James! I'm delighted to hear that you're satisfied with the service provided. At Mutual of Omaha Mortgage, we strive to give our customers the best experience possible. Your feedback is greatly appreciated and I look forward to working with you again in the future.
Verified by Mutual of Omaha Mortgage
Jon was incredibly helpful and throughout! I would highly reccomend and would gladly have him be our LO again when we need!
Business response:
Thank you so much for your kind review, Matthew! I'm thrilled to hear that you found my services helpful. It was a pleasure to be your loan officer, and I eagerly look forward to the opportunity to work with you again in the future. Remember, Mutual of Omaha Mortgage is always here for your home financing needs.
Verified by Mutual of Omaha Mortgage
Jon was so intentional and helpful for us as first time home buyers!
Business response:
I appreciate your kind words, McKenzie. It was my pleasure to guide you through your first home buying process. I'm always here to help and make things as simple as possible. I'm glad you've had a positive experience with us at Mutual of Omaha Mortgage. Thanks for the fantastic rating!
Verified by Mutual of Omaha Mortgage
Jon was super helpful and super responsive
Business response:
I truly appreciate your kind words, Evan. Providing a responsive and helpful service is what I strive for and I'm glad I was able to meet your expectations. Your positive feedback has made my day. Don't hesitate to reach out if you need anything in the future. Thank you for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
I would likely recommend this service
Business response:
Appreciate your feedback, Juan. It's great to hear that you'd likely recommend our services at Mutual of Omaha Mortgage. We strive to deliver top-quality service and your rating of 4.50 out of 5 stars reassures us that we are succeeding. Thank you for taking the time to review, it helps us continually improve to better serve you and future customers. Looking forward to assisting you again in the future, should you need our services. Ray Patterson
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 1,870 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.