This profile has been claimed by the business owner or representative.
5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
It was painless
Business response:
Your review brightened our day. We're honored to be your go-to mortgage advisors.
Verified by Mutual of Omaha Mortgage
I feel that Ray had my best interest in mind and helped guide me to make good choices in regards to my mortgage.
Business response:
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
Verified by Mutual of Omaha Mortgage
Justin, Ray, and Leslie were all wonderful to work with! This was our first time buying a house and they made the process so easy. They were all very timely and efficient with communication. Most of our contact was with Justin and I seriously cannot say enough good things about him. He was so knowledgable and patient in answering all of our questions (and there were a lot of them). He responded quickly and was always so kind and thorough in explaining everything. He is a hard worker and you can tell he really loves his job... read more
Business response:
Thank you for sharing your positive experience with us! We look forward to serving you in the future.
Verified by Mutual of Omaha Mortgage
dedicated ;responsive staff
Business response:
Your review means the world to us. We're here to support you every step of the way.
Verified by Mutual of Omaha Mortgage
Ray and his team are great to work with. Ray handles business and gets it done. Great guy!! Makes life easy!!!
Business response:
We're grateful for your kind words and your business. Feel free to contact us whenever you need assistance.
Verified by Mutual of Omaha Mortgage
Very professional service, great communication throughout the process right through to the closing. Everyone in the process was on point.
Business response:
Your review means a lot to us. We're committed to guiding you through all your mortgage decisions.
Verified by Mutual of Omaha Mortgage
My only frustration was the lack of communication around the rate and locking in. I felt like I was forgotten and we ended up having to lick in last minute which resulted in a higher rate. Understand the rates change daily, but would have preferred being involved in the decision.
Business response:
Your feedback is greatly appreciated. We're here to help with any mortgage-related questions you may have in the future!
Verified by Mutual of Omaha Mortgage
Smooth and well prepared
Business response:
Thank you so much!
Verified by Mutual of Omaha Mortgage
As you know I had a bad experience with another company, but you and the other reps for TowneBank were exceptional. Not once did anyone talk down to me or were rude. Everything was explained to me very clearly. Thanks!
Business response:
I'm glad to read about your positive experience, Cynthia! It's absolutely vital to us at TowneBank Mortgage that all our clients feel respected and informed throughout the process. Your feedback confirms our dedication to this principle. I'm truly sorry about your previous bad experience with another company, but I'm glad we could turn things around for you. Thank you for choosing us and for your kind words. Looking forward to assisting you in the future!
Mutual of Omaha Mortgage has a 4.9 star rating with 1,870 reviews.
Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.