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Mutual of Omaha Mortgage

4.9
  • Mortgage Lenders
  • Charlotte, NC

About this business

FinanceMortgage Lenders

Location details

5925 Carnegie Blvd, Office 250, Charlotte, NC, 28209, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,870 reviews
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Natasha E C.'s profile image
Natasha E C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Justin went above and beyond to conquer many extreme difficultities created by the home's Seller. He is a professional who goes the full distance for his clients. Without Justin, we would not have our forever home. Thank you just doesn't seem to cover all of our thanks and appreciation to him. 

Business response:

I am genuinely touched by your kind words, Natasha. It was our pleasure assisting you to navigate through the complexities of your home purchase and I'm thrilled to hear you're satisfied with the services provided. The truth is, I work with the best clients and your resilience, patience, and trust in the process made my job an absolute joy! Remember, I'm here for you if you ever need anything in the future. Enjoy your forever home. Best, Ray and Team Shanahan. 

N. C.'s profile image
N. C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Justin went above and beyond to conquer many extreme difficultities created by the home's Seller. He is a professional who goes the full distance for his clients. Justin made our dreams come true! 

Business response:

We are so pleased to hear that Justin was able to make your dreams come true! Here at TowneBank Mortgage, we strive to provide exceptional service to all of our customers. We are delighted that Justin was able to go above and beyond to conquer the difficulties created by the Seller. We are so appreciative of your 5-star rating of Justin and our team! - Ray Shanahan 

Troy M L.'s profile image
Troy M L. 

Verified by Mutual of Omaha Mortgage

3 years ago

Smooth and easy 

Business response:

Thank you for your 5-star rating, Troy! I am happy to to hear that your experience with with me and my team was smooth and easy. 

Adam S.'s profile image
Adam S. 

Verified by Mutual of Omaha Mortgage

3 years ago

very helpful and communicative. appreciated the dedication even on weekends to ensure timely closing! 

Business response:

Thank you Adam for taking the time to provide your feedback! I work 36 hours a day, 8 days a week, because I love what I do and so I am always available for my clients like you! IT is important to me and my team to provide you with the best service possible to get you to the closing table on time, every time! 

Michelle Teresa A.'s profile image
Michelle Teresa A. 

Verified by Mutual of Omaha Mortgage

3 years ago

Everything was fast and easy!! 

Business response:

Thank you for your kind words, Michelle! I am glad to hear that your experience was fast and easy. My team and I strive to provide exceptional service! 

AUGUSTO C.'s profile image
AUGUSTO C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Everyone involved in the loan process was professional, responsive, informative, and very knowledgeable. They were a great team that provided exceptional service. 

Business response:

We are so pleased to hear that the loan process was professional, responsive, informative, and very knowledgeable. We are glad to have been able to provide you with exceptional service. Thank you, Augusto! 

Carl J.'s profile image
Carl J. 

Verified by Mutual of Omaha Mortgage

3 years ago

If we could give more stars we would. Everyone we talked to on the team was great! And everyone worked FAST to help us out. They listened and came up with the best solution for us even when a different lender did not. And we were still able to close in the same month. 

Business response:

I'm sincerely grateful for your kind words and high rating, Carl. Our team strives to provide efficient, personalized solutions to meet each of our client's unique needs. It's wonderful to hear that we were able to help you close within the same month and provide you with a solution that was better suited to your needs. Thank you for giving us the opportunity to assist you. Looking forward to serving any future mortgage needs you may have. 

Carl J.'s profile image
Carl J. 

Verified by Mutual of Omaha Mortgage

3 years ago

Ray took charge of the situation from the start he said he would see what he could do, and he definitely came through I first talked to him at 0845 and before 2pm that same day got an approval. And about 2 or so weeks after, CLOSED! Every step of the way Ray and the team kept us informed, and if we had any questions would give us straight answers no structured mumbo jumbo that leave you confused. These people are GREAT! We can’t thank them enough for helping us with a great mortgage and as quickly as they put it all together... read more

Business response:

Thank you for taking the time to share your positive experience, Carl! I am glad the our service of myself and my team exceeded your expectations. We strive to make the process as straight forward as possible plus keeping you updated every step of the process. We hope you are settling in and enjoying your new home! 

Jerry Rodney Dean K.'s profile image
Jerry Rodney Dean K. 

Verified by Mutual of Omaha Mortgage

3 years ago

Great communication and helpfulness. 

Business response:

Thank you, Jerry! 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 1,870 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.