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Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Pkwy, #201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Kenneth was always available when needed and that kind of commitment to customer service is very rare. He's also extremely knowledgeable of the entire process. It was a pleasure working with him and I would highly recommend him to anyone.
Business response:
I'm truly overwhelmed by your kind words, Sue. It was an absolute pleasure assisting you throughout your journey with Mutual of Omaha Mortgage. I strive to be always available for my clients and provide them with the most accurate knowledge possible to make the process as smooth as possible. Your recommendation means the world to me. Should you need any further help in the future, please do not hesitate to reach out. Thank you once again for your trust and the fantastic review. Best, Kenneth Alban.
Verified by Mutual of Omaha Mortgage
That everyone was polite and helpful while the processes was handled over computer and phone.
Business response:
I'm tremendously grateful for your positive feedback, Lee. I'm glad to hear that you found our team to be polite and helpful throughout the process. At Mutual of Omaha Mortgage, we strive to provide a smooth and efficient process for our customers, even when doing so remotely. Your satisfaction is our ultimate goal, and your review reaffirms the hard work we put in every day. Thank you for taking the time to share your positive experience!
Verified by Mutual of Omaha Mortgage
The communication and expertise of Mr. Sturkey was evident from the initial phone call throughout the loan process. Question or concerns were always handled quickly and follow up was excellent! I highly recommend Mr. Sturkey!
Business response:
It's wonderful to hear such positive feedback, Teresa! I'm glad I was able to provide you with the excellent experience I strive to provide all my clients. I'm always here to help if you have any other questions or need further assistance. Thank you for choosing Mutual of Omaha Mortgage and for the high recommendation. It means a lot to me.
Verified by Mutual of Omaha Mortgage
You made it very easy to work with , and yes I would recommend you to all my friends and family, thank you for taking care of us.
Business response:
Thank you for the kind words, Cynthia! I'm thrilled to know that I was able to make the process easy for you. It means a lot to know that you would recommend Mutual of Omaha Mortgage and me to your friends and family. Thank you for your loyalty.
Verified by Mutual of Omaha Mortgage
Appraiser being prompt and on time
Business response:
Thank you for the kind words, Trevor! I'm glad that you appreciate my punctuality. Mutual of Omaha Mortgage is committed to providing the best customer service possible, and I'm glad I could help.
Verified by Mutual of Omaha Mortgage
Mark was amazing! He was very knowledgeable and kept us informed during the entire process. He answered all questions we had with patience and kindness. He was always just a quick phone or text away. He made our refinance a breeze! We would love to work with him again in the future!
Business response:
Thank you so much for your kind words, David! It was a pleasure to work with you and I'm so happy that I could make the refinance process a breeze for you. I'm grateful for your trust and look forward to working with you in the future!
Verified by Mutual of Omaha Mortgage
It was seamless and I don't remember the interaction. That's what makes it great.
Business response:
Thank you so much for taking the time to provide your feedback, Nathan. I'm glad to hear that your experience with Mutual of Omaha Mortgage was seamless. It's my goal to provide top-notch service and I'm glad that you were satisfied.
Verified by Mutual of Omaha Mortgage
Knowledgeable and always availabe
Business response:
Thank you so much, David, for your 5-star review of my services at Mutual of Omaha Mortgage! I'm so glad that you found me knowledgeable and always available. I'll continue to strive to provide the best service to my clients.
Verified by Mutual of Omaha Mortgage
Transparency of the process. Step by step assistance which made it very easy to complete all syeps correctly the first time
Business response:
Thank you so much for the wonderful review, Timothy! I'm thrilled you enjoyed transparency of the process and found my step by step assistance helpful. Mutual of Omaha Mortgage strives to provide its customers with the best possible experience. I'm glad we achieved that for you!
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.9 star rating with 2,835 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.