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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,293 reviews
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Blanton H.'s profile image
Blanton H. 

Verified by Mutual of Omaha Mortgage

a year ago

I felt like Mutual always had my best interest in mind. Kim Shuey was fantastic and made it seem like I hardly had any responsibilities. She and Susan made this mortgage process 50 times better than my last experience with USAA. If I ever have a need for mortgage service again I will be using Mutual. 

Business response:

Thank you so much for the glowing review, Blanton! It was a pleasure to work with you on your mortgage and I'm delighted to hear that you had a positive experience with us at Mutual of Omaha Mortgage. We strive to make the process as seamless as possible for our clients, and I'm glad to hear that we delivered on that promise for you. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for entrusting us with your mortgage needs! 

Devin H.'s profile image
Devin H. 

Verified by Mutual of Omaha Mortgage

a year ago

Was truly just an easy experience overall, which in todays world makes all the difference. 

Business response:

Devin, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Kathryn H.'s profile image
Kathryn H. 

Verified by Mutual of Omaha Mortgage

a year ago

Transparency from the beginning and no surprises right before closing. Jake and Susan were excellent throughout the entire process. This by far was my smoothest real estate transaction, and I would definitely use Jake again! 

Business response:

Thank you so much for your kind words, Kathryn. I'm thrilled to hear that you had a smooth real estate transaction with us! Susan and I always strive to keep the process transparent and surprise-free, so it's great to know we hit the mark for you. Your feedback is greatly appreciated and it was truly a pleasure working with you. We'll be more than happy to assist you again in the future. Thanks again for choosing Mutual of Omaha Mortgage! 

Jeremy O.'s profile image
Jeremy O. 

Verified by Mutual of Omaha Mortgage

a year ago

Kim and Suzanne were flexible and responsive. They worked with us to get our mortgage closed and carried out everything needed in the background. Would gladly work with them again and recommend to others. 

Business response:

I'm absolutely thrilled to hear your positive feedback, Jeremy! Your satisfaction is our top priority at Mutual of Omaha Mortgage, so I'm glad my colleague Suzanne and I were able to assist in making your mortgage process smooth and efficient. Your kind words and recommendation mean a lot to us. We look forward to the opportunity to work with you again in the future. Thank you for choosing us. 

Frank W R.'s profile image
Frank W R. 

Verified by Mutual of Omaha Mortgage

a year ago

Whitney was awesome! She was available, knowledgeable, and always willing to help. She also honored our rate after rates moved on us. 

Business response:

I'm truly glad to hear you had a positive experience, Frank! It's my aim to make the mortgage process as smooth and understandable as possible. I'm happy I could assist when rates shifted and provide the support you needed. Thank you for the 5-star rating and for choosing Mutual of Omaha Mortgage. Your feedback is greatly appreciated. 

Tiffany B.'s profile image
Tiffany B. 

Verified by Mutual of Omaha Mortgage

a year ago

Jake made calls to agents he answered all of our questions and told us what to expect next 

Business response:

I'm sincerely grateful for your 5-star review, Tiffany. It was my pleasure to guide you through the process and address all your queries. I always aim to provide clear communication and make things as smooth as possible for my clients. It was an honor to serve you on behalf of Mutual of Omaha Mortgage. Please don't hesitate to reach out if you have any more questions or need further assistance in the future. Thank you once again for your kind words! 

Brantley Seth W.'s profile image
Brantley Seth W. 

Verified by Mutual of Omaha Mortgage

a year ago

Cogent communication, fast response times, higher-order transparency. 

Business response:

I would like to express my sincere gratitude for your positive feedback, Brantley. It is wonderful to hear that you found our communication cogent, and you appreciated our swift response times and transparency at Mutual of Omaha Mortgage. We strive to provide the highest level of service to our customers, and it is gratifying to know that we have succeeded in your case. Your rating of 4.83 out of 5 stars means a lot to me and our team. I look forward to assisting you in the future. Thank you once again for your kind words. B... read more

Andrew J B.'s profile image
Andrew J B. 

Verified by Mutual of Omaha Mortgage

a year ago

Whitney was very knowledgeable and made me comfortable with the entire process. 

Business response:

I'm thrilled to hear that you had a positive experience, Andrew! It was my pleasure to guide you through the process and provide you with the knowledge you needed. I strive to make every client comfortable and confident in their mortgage decisions. Thank you for choosing Mutual of Omaha Mortgage and for your kind review. I'm here for any future needs you may have. Be well. 

John D. D.'s profile image
John D. D. 

Verified by Mutual of Omaha Mortgage

a year ago

Mark's advice and experience. He listen to what we wanted to accomplish 

Business response:

John, thank you for your business; it was my pleasure serving you! Cheers on your new home!! I will be calling you very soon so you can take advantage of our no cost refinance program. :-) 

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,293 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.