Mutual of Omaha Mortgage

4.8

Mortgage Lenders
Scottsdale, AZ

About this business

Finance Mortgage Lenders

Location details

7580 N Dobson Rd, Suite 100, Scottsdale, AZ, 85256, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 6:00 p.m.
Tue	8:00 a.m. to 6:00 p.m.
Wed	8:00 a.m. to 6:00 p.m.
Thu	8:00 a.m. to 6:00 p.m.
Fri	8:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

4.82,947 reviews

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Barry L G.

11 months ago

I was very impressed with how quick we got the process moving in the beginning, there seemed to be a fallout in communication towards the end and i I do understand the holidays may have caused some of those delays and the personal stepping out of Rachel . Also the closing hiccup with the paperwork formatting issue also pushed closing from the 23 to the 26 but today is the 1st not sure when we will receive the checks to payoff the debts

Emily D. B.

11 months ago

Broc was very responsive and always available for questions and clarification. The whole team worked hard to get the loan closed in the middle of the holidays.

Business response:

I'm thrilled to hear that your experience was positive, Emily! It's essential for me to be available and responsive throughout the loan process, and I'm glad to know it was beneficial for you. Our team indeed put in a great deal of effort, especially during the holiday season, and it's rewarding to realize it paid off. Always feel free to reach out if you have more questions in the future. Thanks for the 5-star review! - Broc Penner, Mutual of Omaha Mortgage.

Hilda V.

11 months ago

Communication and explanations were excellent.

Business response:

I'm so appreciative of your kind words and the stellar 5-star rating, Hilda. As a representative of Mutual of Omaha Mortgage, I'm proud that our communication and explanations met your needs. Your satisfaction is a priority for us and always will be. Thank you for your time in leaving this review.

Charline M M.

11 months ago

Thanks for everything to help me with my loan!

Rose M. A.

11 months ago

Austin was very helpful, polite and friendly.

Business response:

I appreciate the kind words, Rose. It was a pleasure assisting you. Your feedback means a lot and I'm glad I could make the process smooth for you. If you have any further questions or need assistance down the road, don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage.

Amy B N.

11 months ago

Austin was so wonderful to work with. Always kept us informed and made us feel confortable. He and the loan processor Jason Escober were so helpful and friendly. Extremely satisified and would definately refer people.

Business response:

I'm thrilled to hear such great feedback, Amy! It was a pleasure to help guide you through the process and I'm glad that Jason and I could make it a comfortable experience for you. We strive to provide the best service and your satisfaction is extremely important to us. Thank you so much for considering referring people to Mutual of Omaha Mortgage, we truly appreciate it!

Christopher V.

11 months ago

I was nice and

Business response:

I appreciate your positive feedback, Christopher. It's great to hear that you've had a pleasant experience with Mutual of Omaha Mortgage. Your rating of 4.83 out of 5 stars means a lot to me. I aim for excellence and your words affirm that I'm on the right track. Should you require any further assistance in the future, rest assured that I am here to help. Thanks for choosing us! Michael Stinson

Jack C. King J.

11 months ago

Broc walk me through the process. Answer all my question. He made it easy.

Business response:

Hey Jack, really appreciate your feedback! I'm glad to hear that I was able to help make the process easier for you. It was a pleasure working with you. If there's anything else you need in the future, don't hesitate to reach out. Thanks for choosing Mutual of Omaha Mortgage.

Debra L R.

11 months ago

Step by step updates. Very pleasant and informative advisor Broc Penner. Overall excellent service.

Business response:

Appreciate your kind words and the perfect score, Debra! It was a pleasure providing you with step by step updates and making sure you were well-informed throughout the process. We strive to deliver excellent service here at Mutual of Omaha Mortgage, and I'm glad to hear we hit the mark for you. Your feedback means a lot. Thank you for taking the time to share your experience.