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Mutual of Omaha Mortgage
- Mortgage Lenders
- Irvine, CA
About this business
Location details
18650 MacArthur Blvd., Suite 320, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
The process took longer than I expected. However, the delay was caused by a third party (solar system lienholder) and not by my closing team. We all were frustrated by SunStrong's slowness. And it was the holiday season which is inherently slow.
Business response:
I really appreciate your understanding and patience throughout the process. It can definitely be frustrating when third-party delays slow things down, especially during the holiday season. I'm glad we were able to work together to navigate the situation with SunStrong. Thank you for your feedback, and I'm here if you need anything else in the future.
Verified by Mutual of Omaha Mortgage
I understand everything they were saying but when I had a question , they took the time to explain it to me so that I understood it. Very polite peopl.
Business response:
John, thanks so much for the kind words. I really appreciate you taking the time to leave a review. It's always my goal to make sure my clients understand every step of the mortgage process, so I'm glad to hear I was able to explain things clearly for you. I strive to be polite and helpful, so it's rewarding to see that reflected in your feedback. I appreciate your business.
Verified by Mutual of Omaha Mortgage
Michael was fantastic from the star. He communicated with us each step of the way and informed us through the process of any changes and important deadlines. He was kind and professiona. i would reccomend Michael to my family and friends. It was a please working with him.
Business response:
Amy, your kind words mean a great deal to me. I truly appreciate you taking the time to share your experience. It was a pleasure working with you as well, and I'm so glad I could help you navigate the mortgage process smoothly. I always strive to keep my clients informed and make the experience as stress-free as possible. I'm thrilled it was such a positive one for you. Recommendations like yours are the best compliment I can receive.
Verified by Mutual of Omaha Mortgage
He was very knowledgeable, friendly, helpful and caring about my needs!!! Also very through and helpful to explain the process!!! Thank you Adham!!!
Business response:
Debora, your kind words mean the world to me. I'm truly passionate about helping my clients find the best mortgage solutions for their individual needs, and it's incredibly rewarding to hear that my efforts resonated with you. I appreciate you taking the time to share your experience and I’m so glad I could make the process smooth and understandable. Helping people achieve their homeownership dreams is what drives me, and your feedback fuels my passion even more. It was a pleasure working with you.
Verified by Mutual of Omaha Mortgage
More communication
Business response:
Appreciate the feedback, Kevin. I understand the importance of communication and will definitely work on being more proactive and keeping you better informed throughout the process. My goal is to make this experience as smooth as possible, so I'll take your comment to heart. I truly value your business.
Verified by Mutual of Omaha Mortgage
Adham worked very closely with me to help get everything that was needed to move the loan along. He was calm never pushy explained everything needed in great detail.
Business response:
Hi Vivian, I'm thrilled to hear that you had a positive experience with your loan process. Thank you for recognizing the effort I put into ensuring a smooth process and clear communication. Your feedback is invaluable and I am proud to have met your expectations. Remember, I'm here if you need any more assistance in the future. Thank you for choosing Mutual of Omaha Mortgage. - Adham Nazarzai
Verified by Mutual of Omaha Mortgage
Re: Joshua Dunn Joshua “held my hand” throughout the entire process. He showed a lot of patience with my many questions, and he was always available to respond. He made the process a palatable one. For me, the round up of my necessary documents was the hardest part. Joshua Dunn helped me navigate that difficult part with ease.He is the consummate professional.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Joshua provided you with the support and patience needed throughout the process. Your positive experience means a lot to us, and we appreciate your kind words about his professionalism!
Verified by Mutual of Omaha Mortgage
Josh and his team made the entire process quick and easy. Kept us informed of steps on a daily basis. We closed in less than 30 days from 1st inquiry
Business response:
Thank you for sharing your experience! We’re glad to hear that Josh and his team made the process smooth and efficient for you. Your feedback means a lot to us. Thank you for choosing AdvantageFirst Lending!
Verified by Mutual of Omaha Mortgage
Joshua and his team did an awesome job. He kept me informed on everything happening !! Will definitely recommend your company and employees to anyone that’s needs their type of service … way to go Joshua , Maria and rest of your team !!!
Business response:
Thank you, Linda, for your kind words and for sharing your experience. We're pleased to hear that Joshua and his team provided excellent service. Thank you for choosing AdvantageFirst Lending!
Frequently asked questions about Mutual of Omaha Mortgage
How is Mutual of Omaha Mortgage rated?
Mutual of Omaha Mortgage has a 4.8 star rating with 437 reviews.
When is Mutual of Omaha Mortgage open?
Mutual of Omaha Mortgage is closed now. It will open at 8:00 a.m.