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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
All of the Pennymac team were outstanding From the beginning to even after the loan was approved. This is my third time I have chosen to use Pennymac and they all have been nothing but extremely helpful through each and every process. Thanks guys
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
No complaints. Everyone was professional & provided me with the service & answers I needed in a very timely manner. Thank you all for your support!
Business response:
Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
All aspects of the experience were great
Business response:
Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
has been so amazing answering all my questions! And getting back to me very fast with answers
Business response:
Thank you for the positive review, Julianne! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy answered all of my questions and went above and beyond to ensure my loan closed quickly.
Business response:
Hi Fred - Your feedback is greatly appreciated. Thank you for the review.
Everyone we came in contact with were very professional, friendly, knowledgeable and went that extra mile to make us feel like we?re not just a number. We would highly recommend coming on board with PennyMac.
Business response:
Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very helpful and kept me informed of the status of the loan process.
Inconsistent and inaccurate communication from loan processors. Still waiting for responses to my last two emails.
Great
Nancy Olivas has a 4.7 star rating with 475 reviews.
Nancy Olivas is open now. It will close at 6:00 p.m.