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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Nancy was easy to work with. Excellent customer service
Business response:
Thank you for taking the time to share your experience with us, Jaime. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
My experience was stress free
Business response:
Hi Jeffery - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The Loan Team were very informative and kept me up to date on all document needs - and were very quick to respond when a questions needed an answer.
Business response:
Hi Kimberly - Your feedback is greatly appreciated. Thank you for the review.
My loan officer was amazing! She was very patient and helped me along the way with getting my paperwork. She kept me updated every step of the way and made sure the documentation was completed. I was able to text her and she responded quickly.
Business response:
Hi Adria - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
No issues. The process was smooth. Thank you!
Business response:
Hi Charles - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I appreciate all the help and open communication during the process. Shout out to Nancy and Michael!
Business response:
Thank you for taking the time to share your experience with us, Gregory. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Being not tech savvy at all I struggled with submitting documents online. The whole process seemed to take a long time.
Business response:
Hi Jeffrey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very positive
Business response:
Hi Lazaro - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
None. Tks
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy Olivas has a 4.7 star rating with 475 reviews.
Nancy Olivas is closed now. It will open at 9:00 a.m.