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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
True professionals, very efficient, and great communication!
Business response:
Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was so helpful and pleasant. Thank you so much for making this experience a positive one rather than a stressful one.
Business response:
Thank you for the positive review, Don! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rhianna Rodriguez was great to work with! She was patient with all of our questions and always got back to us when we had yet another question about the process. Kudos to her!
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
I would highly recommend you enable the signature of the majority of the closing documents by Docusign. Others we have talked to indicate that other companies do this, requiring "wet signatures" on a minimum of documents.
Business response:
Hi Gerald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
great team
Business response:
Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you for your professionalism and assistance. The entire team that processed my loan was phenomenal.
Business response:
Thank you for taking the time to share your experience with us, Gwendolyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Streamlined efficient process second to none.
Business response:
Hi Barry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy was amazingly helpful throughout the process. She was always available by text if I had a quick question. Doing things via text is typically easier for me. Nancy deserves a raise or at least a bonus for her efforts. Thank you!
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Excellent service throughout the process, very patient and helpful
Business response:
Hi Sylvia - Your feedback is greatly appreciated. Thank you for the review.
Nancy Olivas has a 4.7 star rating with 475 reviews.
Nancy Olivas is closed now. It will open at 9:00 a.m.