Napa Post Acute

Irma J. 

on Yelp

6 years ago

My Mother is a resident at Napa Post Acute and I would not recommend this place for my worst enemy,her call light goes unanswered for hours that she is left soiled, the staff that came in to help her refused to give her their name and said " its a Filipino name that she couldn't pronounce and she doesn't need to know it",also the CNA named Amelia that was assigned to her yesterday told my mother in front of my daughter that "all black people look the same ".I've notified the state about this and am pleading that no one put a... read more

Crystal C. 

on Yelp

6 years ago

Dad came here from hospital for rehabilitation. He literally stayed for a handful of hours before putting himself in a wheelchair and wheeling himself out the front door while he waited for a family member to pick him up. The call was, "Someone needs to come and get me NOW." This was after back surgery and his pain medication was administered over two hours late and only after multiple prompts. According to staff, the one person who distributes meds was in a meeting, so he had to wait. When he arrived his bed wasn't made,... read more

Antionette T. 

on Yelp

8 years ago

I agree with Amy 100%! I do not have and will never allow any of my family members or friends to rehab in that facility! I was there this past week and the doors were not locked on Wednesday and Saturday and I got there at 11 p.m. The fact that I was let in at 11 p.m. is amazing to me. The RN on that shift did not ask for my ID when I asked would you like to see it, he shook his head no. There was someone visiting another patient and he had been drinking a lot and no one said anything, and the R.N and c.n.a could smell the a... read more

Cristian C. 

on Yelp

8 years ago

This place is below average compared to other facilities in the Napa area. Why? First, some of the CNAs there are rude and do not want to go the extra mile to help out their patient. Second, the communication that this facility has with external doctors and pharmacy's is vague and basically non existent from my family's experience. We needed a specific medication that is required to take on a daily basis and after the 4th day, there was no medication to be seen. If you want to talk to a patients nurse you have to walk arou... read more

Alissa Y. 

on Yelp

8 years ago

PLEASE do not let your family or loved ones EVER stay here. This was the worst facility I have ever seen in my life. Unsanitary and the care was horrible. I tried to call the director to voice my concerns and was told "He does not care and does not have time for your ." Sad. Please do not ever place anybody you love here. I pray for the people that are in that facility. I would like to update over a month later. My loved one is now in the ICU on life support, because of an internal bleed. Napa post accute was aware that h... read more

Sharon R. 

on Yelp

8 years ago

Do not let the napa fool you...this is a nursing home. Formerly Golden Living Center, amongst many others in past years. I admitted my mother here in mid December 2017 after a total knee replacement at QVH, with complications. She would require 4 weeks no weight-bearing. I won't bore you with too many details, but tell you that the State of California issued them citations in late March 2018, after I filed a complaint. First, they had failed to provide my mother her anti-depressent for a total of 6 days upon admission (this... read more