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National Credit Direct

4.8

About this business

Location details

WeekdayScheduleStatus
Mon07:00 a.m. to 4:00 p.m.
Tue07:00 a.m. to 4:00 p.m.
Wed07:00 a.m. to 4:00 p.m.
Thu07:00 a.m. to 4:00 p.m.
Fri07:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.81,124 reviews
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Tracey G's profile image
Tracey G 
2 years ago

This company is a scam bought a necklace over priced but I paid it off never had access to use account again requested it be closed and instead merchant refused to close it then put more unauthorized charges and said I have to pay the unauthorized charges in order to close it I never had access to account after my purchase was paid off. If they say what Im saying is a lie they are lying they are trying to get more money from me in order to close the account that I have not had access to the charges on the account are fraudul... read more

Business response:

NCD Financial does not understand why this Review was filed as this account is being reported Closed, with a zero balance and all payments on time. We hope that when the customer realizes this error, she will amend the review. 

Dan V's profile image
Dan V 
2 years ago

I made payments, didnt receive my product but was still EXPECTED TO MAKE PAYMENTS ON A PRODUCT I DONT HAVE. Just like most other peoples reviews, I experienced the same issues. CREDIT **** AND NCD ARE MAJOR SCAMS. DO NOT USE!! YOU WILL REGRET IT!! 

Business response:

This customer's complaint was not against ********************** but another company whose name was blocked out of this review. Customer has received product and stated he would update review accordingly. We trust customer will stand by his word. 

Tonya G's profile image
Tonya G 
2 years ago

I paid ****** and canceled my order when I didn't receive any product and issues with my job wouldn't allow me to keep the commitment. I was told I'd receive no money back. I wouldn't recommend them ever. Build your own credit back, not through them. 

Business response:

The record for this account shows that the customer cancelled her account 9/13/23 and told the Agent that she would look for a product in the price range of the payment she made. NCD Financial refunded the customer's money. 

Lashainna b's profile image
Lashainna b 
2 years ago

This company is a scam! I paid for my products in full 2 years ago! They have recently placed this on my credit report as if i never made a payment. I have recently closed the bank account that I paid with and can not show proof (my fault), I set up a payment with FULL deletion from my credit report (I have email proof). After I paid ***************************, emailed me stating she is not going to delete this from my credit report, do to a bogus law that she made up. They kept my money and will not answer the phone calls ... read more

Aaron C's profile image
Aaron C 
2 years ago

They repeatedly mishandled my payments and wrecked my credit. After I paid the account off they failed to properly report to credit agencies. I would never recommend them for any products or services. 

Business response:

What this customer is claiming is NOT true. This account has been in default since 2019. The account was sent to collections and there have been no attempts by customer to bring account Current or to settle account. ********************** is fully compliant company and sends texts and emails each time a payment is missed with a link to resubmit, we also send Monthly Statements. 

DeAndre B's profile image
DeAndre B 
2 years ago

This company is a scam! Period! And I know you all are reading the comments and probably thinking like I was “well that’s just OTHER people they probably had a bad experience and so- ” NOPE to the person reading this DO NOT PARTNER WITH NCD. THEY TAKE YOUR CREDIT CARD INFO AND TRY TO USE IT OTHER PLACES I HAVE PROOF OF THIS!. From my BANK! Basically they give you a “5,000” tradeline which is supposed to report to your credit upon receiving an item from their website(most people never receive item , if so? RETURN IT IMMEDIATE... read more

Business response:

<p>NCD Financial self finances without hard credit checks. Therefore for all new customers, they must: 1) Validate their Identity, 2) Validate their payment method to ensure they are authorized to use check/bank card (customers only need to show name and LAST 4 digits only), and 3) Return a Purchase Confirmation that is mailed to the billing address as an added protection against fraud. (This Confirmation can easily be uploaded as a screenshot). For all first time customers, NCD Financial requires a down payment, in this cas... read more

Randy M's profile image
Randy M 
2 years ago

It seems that NCD Financial representatives must be under the influence...I reported them to Consumer Financial ***************** (CFPB), on the official website of the ** Government, about them (NCD Financial) reporting inaccurate information on my credit report. Around, April 19, 2023, they updated the information on my credit report as owing $169, instead of $139. Moreover, on the reported in March 2023, they reported that my monthly payments is $115. However, in the April update, it's been changed to $30 monthly payments... read more

Business response:

I read your response about reporting monthly for the previous month, and it's a revolving charge account, being listed as a credit card by the credit bureau....First, my issue is not so much you reporting, it's what you are reporting...You are reporting inaccurate (Not Accurate) information to the credit bureau, which is a violation of the fair credit act - For Each Violation, a consumer can recover damages. I give you a example, in March 2023, you reported that my month payment is $115 - I never had a monthly payment of $11... read more

Peter C's profile image
Peter C 
2 years ago

Scammers there website doesn't work and I was supposed to be approved for 5k instantly them and credit pros and bad business and ahe be punished to the full extent of the law 

Jim T's profile image
Jim T 
3 years ago

This company is a scam and fraud.I wanted to buy a laptop from them so I sent $300 as instructed to. Six weeks later and several phone calls I still havent received my product but they wanted me to make a payment. I told them I would send payment after I received my merchandise. Come to find out they sent package for me to verify and wanted payment.they then had package returned to them and I havent received anything but they have my money. They need to be put out of business and thrown in jail!! 

Business response:

NCD Financial self-finances without hard credit checks. For this reason, when a brand new customer seeks to finance a product above a certain amount, we do require a down payment. Out of 4 payments authorized by the customer, only One (1) cleared. ********************** scheduled the delivery, but the customer's next scheduled payment was returned as unpaid. NCD Financial returned the customer's payment in full and closed the account. 

Frequently asked questions about National Credit Direct

How is National Credit Direct rated?

National Credit Direct has a 4.8 star rating with 1,124 reviews. 

When is National Credit Direct open?

National Credit Direct is closed now. It will open tomorrow at 7:00 a.m.