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Nature Hills Nursery Inc.
- Home Services
- Omaha, NE
About this business
About Nature Hills Nursery, Inc. Nature Hills Nursery, Inc. was originally founded in 2001 as a conifer and deciduous tree nursery. Nature Hills Nursery started as a local tree nursery serving a limited geographic area. Our company has evolved and responded to our customers' demand of quality nursery products. We continue to improve our on-line capabilities and expand our product offerings. We have extended our offerings outside the tree and shrub products, to include perennials, rose bushes and other plants, as well as fl... read more
Location details
2336 S 156TH CIRCLE, Omaha, NE, 68130, United States
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I gave them one star only because there is no way to give them less. I ordered 4 arborvitae green emerald trees at $73.95 a piece and the tallest of the 4 was only 17 inches tall. I waited 12 days for my order and I could have purchased taller ones at Home Depot for $20.00 a piece. I expected them to be 4 to 5 feet trees according to their description, which is no longer available on their website and they aren't taking phone calls! I can't use these trees!
Disappointed. About 45 minute wait to get "Customer Service'. Told then 2 out of 4 plants died soon after planting. Told me to e-mail photos and explanation of how I cared for them. They will show information to Horticulturist. No one answered my previous e-mail. Will review and possibly give me "up to half"the cost of the plant" and apparently I should "be glad they are providing me with the insurance at no charge" Really.
With high prices, I expected good sized trees but instead got trees very small for their containers and very small for their high prices. Ther is also ABSOLUTELY NO CUSTOMER SERVICE - a wait time of hours (30 calls ahead of you) when you attempt to get service. On "Daves garden" they have 195 negative reviews about the size & quality of plants but esepcially hidden fees and "rules" for returns & refunds. - how did they get so many good ones here?
I was hesitant ordering plants online but after reviewing the comments and reviews I went ahead and ordered 4 hemlocks. I also have a lot of experience and education with landscaping, proper planting techniques and nursery plants. I ordered the trees in the fall and after the order was placed I was informed they would not ship till spring. Ok not a huge deal and I was ok with that. After almost 5 months the only info I received was the tracking info. Again not a huge deal but we were not going to be home when they arrived, ... read more
If you are looking for fantastic looking plants that actually survive and a warranty online that is real, don't waste your money. Out of $350 worth of bare root trees and shrubs for my lavender farm, plus an additional $38 for a warranty, only one of the smaller plants made it through the winter after surviving the Texas summer. No recourse, of course, as the warranty expired in December.
I am so disappointed in this company and their customer service. I received my plants in poor condition, which happens for a myriad of reasons. I can understand this. But, when I called I was told to take pictures and email them. When I asked how long would this take to solve this because I have these plants in pots—I was not given any time line. I was also told I could be charge a restocking fee —40%! The call was not helpful or reassuring in any way. I did what was requested. I have not even received an email of acknow... read more
DON'T ORDER. Website was down, but my card said it was charged. When I called to make sure it was cancelled they told me they didn't get the order and they wouldn't charge me. Ordered locally instead. A week later, I get an email saying my order was shipping. It took two weeks for only part of my order to ship. The tree was a single branch in soil and bug ridden. The second tree was not included. After calling and emailing they told me the next tree would be delivered. A week later still awaiting an email saying it will be d... read more
Poor quality materials, non-existent return policy because they know most of their products would be returned, disingenuous representation of trees - $70 for a sapling that would cost less than $5 at my local nursery
What a waste of money my purchase was. The quantity 4 Emerald Green Arborvitae I received are barely 1 foot tall and cost $45 each. I could have purchased the exact same plant at my local Lowes for $49 that are over 5 foot tall, and that is exactly what I will do later today. No wonder this company sells plants based on container size. If they listed plants by actual size they would likely sell very little. Never again.
Frequently asked questions about Nature Hills Nursery Inc.
How is Nature Hills Nursery Inc. rated?
Nature Hills Nursery Inc. has a 4 star rating with 4,961 reviews.
When is Nature Hills Nursery Inc. open?
Nature Hills Nursery Inc. is open now. It is open 24/7.