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Nature2 Express Mineral Pool Sanitizer
About this business
Useful Still needed chlorine
Good product, slow and uncommunicative supplier The product is superb, service from distributor was disappointing.
The return policy from this company is very difficult. ... The return policy from this company is very difficult. I purchased the filter only and broke the holder trying to replace it. Now they are dragging their feet in the return area!!!!
Business response:
Hello Karen, We are sorry to hear that you have experienced some hurdles while trying to return your product. Please email your contact information to feedback@zodiac.com and we will ensure that a customer service representative reaches out to you. We do not process returns for third party vendors but we may be able to assist you with trouble shooting your Nature2 product and getting you back to the perfect pool experience. We look forward to hearing from you! Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac... read more
Disappointed I could not get it firmly sealed to a 1 1/4 pvc pipe. Disappointed.
Business response:
Dear Coqui, Thanks for your feedback. We're sorry you were not able to easily install this product on your pool. We recommend contacting your local pool & spa professional for assistance. To find a pool professional in your area, visit: http://www.zodiac.com/united-states/find/dealer-locator Thanks again, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Over-engineered solution – I bought an easier version Unfortunately mine arrived with parts rattling around but that's not the main issue, the issue is that this is an over-engineered solution IMHO, when the alternative product just drops straight into your pump basket. This is what I bought to replace it and I couldn't be happier: http://amzn.to/2e8HGCq Just make sure you follow the directions for the chlorine levels or you can end up with a purple residue, but keep the chlorine middling to low and you'll be fine.
One Star sent it back. didn't need it.
Business response:
Zodiac Pool Systems says: Dear Rangerbob, Thank you for sharing your feedback. If there's anything we can do to improve your experience with the product, please contact us at feedback@zodiac.com with more information, including your phone number. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Wish i would have found sooner! I wish I would have bought one of these sooner. Our chlorine bill has been cut down to virtually nothing this mineral filter will pay for itself before the summer season is over.
Business response:
Zodiac Pool Systems says: Hi Megan, Thanks for sharing your feedback! We're glad you're happy with your Nature2 purchase and hope you enjoy your cost savings. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Skeptical I replaced my Nature2 cartridge every six months per the instructions for many years, then, about 4 years ago, I stopped. I have a salt water pool with an Aquapure chlorine generator that I run between 20% and 30% during the season, and I just see no difference at all in my 18,000 gallon pool. My water is crystal clear, and I've never had algae. My chemical useage is the same. My chlorine levels are the same (I keep it pretty low). The water is just as clean. So, I'm skeptical, I think pool companies put these sani... read more
Disappointed !!! - Not nearly as good as the product it replaced. I had the original large canister with large cartridge designed for pools up to 25,000 gallons for 18 years. I just replaced with this much smaller cartridge hoping that the item would work as advertised. It does not - in fact this small cartridge doesn't seem to do much of anything. My pool is 17,000 gallons. I could add another one as others have done but I am really concerned about putting another $100 in to this product as I am not even certain that the fi... read more
Business response:
Zodiac Pool Systems says: Hi A. Comeaux, We are very sorry to see that you experienced some issues with your Nature2 Express. That isn't something that we take lightly, and we would appreciate the opportunity to speak with you about it. Can you contact me directly at polarispool1@gmail.com with your contact information? Thank you, Julie Polaris
Frequently asked questions about Nature2 Express Mineral Pool Sanitizer
How is Nature2 Express Mineral Pool Sanitizer rated?
Nature2 Express Mineral Pool Sanitizer has a 4.4 star rating with 146 reviews.
When is Nature2 Express Mineral Pool Sanitizer open?
Nature2 Express Mineral Pool Sanitizer is closed now. It will open tomorrow at 9:00 a.m.