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NED Stevens
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I called into Ned Stevens Gutter Cleaning, I was very clear we had gutter covers. When I hired them, they immediately charged my credit card without having had the work done. I asked for an appointment and they said no one needed to be home and they would be at our house within the next week and a half. I called at the end of that period and the truck showed up the next day. When they showed up, they said they could not complete the work because it was not on the work order that we had gutter covers. He said he would le... read more
when they got here they told me they had to remove the screens from the gutters for an additional 75 $ Ii should have said no but i said yes but i didnt realize they were NOT going to put them back . They did do a great job but I dont know if i would hire Ned Stevens again
-Half the job completed. They promised to clean gutters and nail downspouts to wall but cleaned only gutters and left -Dirt was left on property -No one came to inspect after I called to complain Do not fall for this one.
I wish there is a negative number that I can use to rate this company. They were very enthusiastic when giving the quote. However, they came and claimed my house was too high for them. They should have asked more questions, so they are clear if they have limitations or do their own research. As a result, my gutter cleaning was delayed and their customer service person was not apologetic. I was disappointed.
!st customer rep wanted to charge me in order for me to know when the technician was coming to my home. I told her I wanted to be there when they arrived. When technicians arriver, they did not tell me they were at my home, not did they inform when they left. They did to explain anything to me nor tell me what problem was found. When I called the office, the 2nd customer rep was very rude and unprofessional with me. I asked for a written report; she proceeded to give me information by phone. She also accused me of not wantin... read more
They ran my credit card for $194 on a Friday and said someone would be out either Saturday, Monday, or Tuesday. Fast forward an entire week, no one came or called. I called them the next Saturday asking when someone would come out and they said in the next few days. They came on Monday, 10 days after I was originally charged. I have a few suggestions: 1. Dont charge your customers until after the work is completed and your customer is satisfied with your service. 2. If you absolutely cannot wait to charge your customers bef... read more
Too many stories!
I had contacted Ned Stevens about cleaning my gutters 3 weeks ago and was told i would receive prompt gutter cleaning. I have a large house, so I was unaware they did not come to complete the task before I installed gutter covers with another company over the entire system. Yesterday, I had a door hanger requesting that I call the company for they found a problem, when I called and asked to be refunded since my gutters were cleaned and worked on by another company, I was answered by an incredibly rude receptionist who assure... read more
Started throwing litter all around the house. Work was not professional. But suggested more business for themselves.
Frequently asked questions about NED Stevens
How is NED Stevens rated?
NED Stevens has a 4.5 star rating with 21,347 reviews.
When is NED Stevens open?
NED Stevens is closed now. It will open tomorrow at 9:00 a.m.