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Ned Stevens Gutter Cleaning
- Gutter Services
- Skokie, IL
About this business
Location details
9144 Terminal Ave Unit A, Skokie, IL, 60077, United States
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Fixed the issue with what I called about in a quick and timely manner... Extremely recommended
Business response:
Thank you for your review! We're glad we fixed your issue quickly and appreciate your recommendation.
Prices are exorbitant. No prior notice before showing up to clean. It's nearly impossible to cancel the service.
Business response:
We’re truly sorry to hear about your experience with scheduling and communication—it’s never our intention to cause any inconvenience. As a company with over 60 years of dedication to our customers, we’re constantly working to improve our services. Please reach out to us at 800-542-0267, and let’s get this sorted out together! Thank you for your understanding!
Outstanding job! Couldn’t be happier
Business response:
Thanks for the kind words, Teresi. We're glad the job met your expectations and that you're happy with the results! Thanks for choosing Ned's Home services.
This is to inform you that I did NOT authorize any work to be done at my home prior to October or early November 2026, and certainly not on June 2, 2026. I spoke with your representative on May 13, 2026, to cancel my service permanently. Your representative then offered to change our agreement to ONE gutter cleaning per year, to be completed in October or early November, and to offer the option of a payment plan for that service if needed at that time. I agreed to this modification. It was absolutely clear that no work was t... read more
Business response:
Hello Sonja, we're truly sorry to hear about the confusion and frustration you've experienced. It's never our intention to cause any issues for our valued customers. We would love the opportunity to make things right for you. Please give us a call at 800-542-0267 so we can discuss this further. We did try to reach out to you but were unable to connect. Thank you for your understanding, and we look forward to resolving this matter together.
This is the first time I did not know they were there. I did not hear anybody on my roff only thing I heard was someone ringing my bell and put the tag on the door did not even put a note on the tab, letting me know if something was wrong with my gutters. Don’t even know if they were clean
Business response:
Hello William. We were sorry to hear about your experience. Please reach out to us at 800-542-0267; we would love to assist you and ensure everything is taken care of properly. Your peace of mind is important to us!
I am very unhappy with your services; per my phone calls, and email, on 12-6-25, I stated I no longer had any need for your services due to poor communication; especially for the air vnent services. Then on 12-9-25, without notice, I got a tex stating that Ned will be coming to service air vent. I already had a service coming at 2:00. Ned came; did not ring door bell; my neighbor confirmed that. A brochure was left on my door knob; no work was done on the duct work to open it up. As the second company rang bell- came in a... read more
Business response:
We’re truly sorry to hear about your experience and understand how frustrating this must be for you. Your feedback is important to us, and we want to make things right. Please reach out to us directly at 800-542-0267 so we can address your concerns and assist you further. Thank you for bringing this to our attention, and we hope to resolve this matter promptly.
Frequently asked questions about Ned Stevens Gutter Cleaning
How is Ned Stevens Gutter Cleaning rated?
Ned Stevens Gutter Cleaning has a 4.5 star rating with 42 reviews.
When is Ned Stevens Gutter Cleaning open?
Ned Stevens Gutter Cleaning is open now. It is open 24/7.