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6300 S Lindbergh Blvd, St. Louis, MO, 63123, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I love Neighbors Credit Union. We have had great service every time we go in to talk with someone. I have had assistance when my debit card was compromised and they alert me when there is any purchase or deposit over $100 in any account. Also, you have to report it to the police to have the police investigate, but Neighbors does get informatiion for you too. I also had assistance in a home equity loan and with other credit card type processes. I have been with them for many years and have never had a rude experience. I speak... read more
you can open a account with 1 $ even if other bank wont open you a account because of things you did in the past
I am a Neighbors Credit Union credit card holder. On August 6 and 8, 2019 I was the victim of credit card fraud for $305.95, $7,346.90, and $131.16. All were clearly fraudulant purchases made without my authorization. I talked with VISA on three different occassions and with representatives from Neighbors credit Union no less than for different occassions over the past few weeks; the last representative I spoke with was a "Tricia Bounds" in Credit Card Services with Neighbors Credit Union. Each time I was assured the charges... read more
I agree with all the reviews. I'm been with the credit union since it was the Postal Credit Union. The service is bad. I have only stayed because I keep putting it off to switch. Each time I apply for anything they won't to charge high rates and I have to fight to get it approved with lower interest rates. I can get a loan through another source at much lower rates than Neighbors whom I have been with well over 25 years. Recently my son who is at an Elite College was turned down for a Credit Card but was able to obtain one t... read more
They have never gone above and beyond to show me why I should stay with them or what it is that sets them apart from anyone else. The only thing they showed me was their unwillingness to help when someone from out-of-state used my debit card to make their purchases with. I was told I had to have the police help me, what a joke! The people that work for this credit union have to be the laziest one's I have yet to encounter. The long periods of waiting on the phone or even in person to just get your questions answered are beyo... read more
I seriously wish this credit union would fold. I have never DESPISED a credit union or any business like I do Neighbors Credit Union. The South County location is run by the rudest, most incompetent imbeciles I've ever encountered. I actually signed up for YP, just so I could warn everyone what a red nightmare nightmare they're in for, if they do business with this disaster of a company.
Neighbors Credit Union customer service is HORRIBLE! If you try to call them, you will lost in their electronic telephone system. I have never been able to speak to a live human being, no matter which branch/location I call. The RITA (electronic telephone system( and PCRITA (computer system) are nearly useless if you need to do anything other than check your balance. SAve yourself the frustration and go to a real bank with real customer service.
I ABSOLUTELY HATE NEIGHBORS CREDIT UNION!!! I realize that those are strong words, but this place is insanely unprofessional. I am over 40 years old and I have NEVER experienced customer service this HORRIBLE from ANY service industry. Credit Unions are supposed to be awesome alternative to big banks, apparently this place didn't get the memo. I sent NUMEROUS e-mails about serious issues and NEVER received a single response. What the Hell? Who runs a business this way. A manager, named Jeff, actually had the audacity to shut... read more
TERRIBLE customer service! Once I signed up for an account, it was nearly impossible to get a hold of a person on the phone. Their phone message actually says their offices are closed ALL the time.
Neighbors Credit Union has a 3.6 star rating with 231 reviews.
Neighbors Credit Union is open now. It will close at 5:00 p.m.