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Neighbors Credit Union
- Credit Unions
- St. Louis, MO
About this business
We have ITM with Live Agent Drive-up available from 09:00 AM to 07:00 PM About Neighbors Credit Union Our Mission Providing awesome member experiences through innovative products, superior service and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice. Who We Are On March 16, 1928, Neighbors Credit Union (formerly St. Louis Postal Credit Union) was created in a shoebox and a dream; t... read more
Location details
6300 S Lindbergh Blvd, St. Louis, MO, 63123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I love Neighbors Credit Union. We have had great service every time we go in to talk with someone. I have had assistance when my debit card was compromised and they alert me when there is any purchase or deposit over $100 in any account. Also, you have to report it to the police to have the police investigate, but Neighbors does get informatiion for you too. I also had assistance in a home equity loan and with other credit card type processes. I have been with them for many years and have never had a rude experience. I speak... read more
you can open a account with 1 $ even if other bank wont open you a account because of things you did in the past
I am a Neighbors Credit Union credit card holder. On August 6 and 8, 2019 I was the victim of credit card fraud for $305.95, $7,346.90, and $131.16. All were clearly fraudulant purchases made without my authorization. I talked with VISA on three different occassions and with representatives from Neighbors credit Union no less than for different occassions over the past few weeks; the last representative I spoke with was a "Tricia Bounds" in Credit Card Services with Neighbors Credit Union. Each time I was assured the charges... read more
I agree with all the reviews. I'm been with the credit union since it was the Postal Credit Union. The service is bad. I have only stayed because I keep putting it off to switch. Each time I apply for anything they won't to charge high rates and I have to fight to get it approved with lower interest rates. I can get a loan through another source at much lower rates than Neighbors whom I have been with well over 25 years. Recently my son who is at an Elite College was turned down for a Credit Card but was able to obtain one t... read more
They have never gone above and beyond to show me why I should stay with them or what it is that sets them apart from anyone else. The only thing they showed me was their unwillingness to help when someone from out-of-state used my debit card to make their purchases with. I was told I had to have the police help me, what a joke! The people that work for this credit union have to be the laziest one's I have yet to encounter. The long periods of waiting on the phone or even in person to just get your questions answered are beyo... read more
I seriously wish this credit union would fold. I have never DESPISED a credit union or any business like I do Neighbors Credit Union. The South County location is run by the rudest, most incompetent imbeciles I've ever encountered. I actually signed up for YP, just so I could warn everyone what a red nightmare nightmare they're in for, if they do business with this disaster of a company.
Neighbors Credit Union customer service is HORRIBLE! If you try to call them, you will lost in their electronic telephone system. I have never been able to speak to a live human being, no matter which branch/location I call. The RITA (electronic telephone system( and PCRITA (computer system) are nearly useless if you need to do anything other than check your balance. SAve yourself the frustration and go to a real bank with real customer service.
I ABSOLUTELY HATE NEIGHBORS CREDIT UNION!!! I realize that those are strong words, but this place is insanely unprofessional. I am over 40 years old and I have NEVER experienced customer service this HORRIBLE from ANY service industry. Credit Unions are supposed to be awesome alternative to big banks, apparently this place didn't get the memo. I sent NUMEROUS e-mails about serious issues and NEVER received a single response. What the Hell? Who runs a business this way. A manager, named Jeff, actually had the audacity to shut... read more
TERRIBLE customer service! Once I signed up for an account, it was nearly impossible to get a hold of a person on the phone. Their phone message actually says their offices are closed ALL the time.
Frequently asked questions about Neighbors Credit Union
How is Neighbors Credit Union rated?
Neighbors Credit Union has a 3.6 star rating with 231 reviews.
When is Neighbors Credit Union open?
Neighbors Credit Union is closed now. It will open on Monday at 9:00 a.m.