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Nelson Ford
- Car Dealers
- Martinsville, VA
About this business
Location details
201 Commonwealth Blvd W, Martinsville, VA, 24112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The vehicle was picked up within a reasonable time. The tow truck driver was friendly and professional .
Business response:
Hi, Carol. Thank you so much for leaving us a stellar review!
Very fast service! Great customer service by Mike!
Business response:
Hi, Lamar. We are thrilled to learn that you had a positive experience with us!
Did a great job changing oil and tire rotation. Just forgot to put new inspection sticker on but it was taken care of immediately after I brought it to the attendants attention along with an apology
Business response:
Hi, Barbara. Thank you so much for leaving us a stellar review!
I am very happy with repair done to my 2025 Pilot Elite. I was kept advised of the work by timely text messages.
Business response:
Hi, James. Your feedback is highly appreciated. Thank you for the review!
Shelly was my salesperson very knowledgeable and helpful.
Business response:
Hi, Gary. We appreciate the kind words and are glad we could provide you with a positive experience!
The staff is very helpful.
Business response:
Hi, Wallace. Thanks for taking the time to share your positive experience. We truly appreciate it!
Excellent! From making the appointment to come in and getting the work done to leaving. Everyone was so nice and the service was excellent.
Business response:
Hi, Penney. We are thrilled to learn that you had a positive experience with us!
I took my Bronco Sport in for a pretty routine repair, and for some recalls. Following the work, we had some pretty unforeseen incidents. It took 2 additional months to get everything right, but Nelson Ford did all they could possibly do to ensure everything was done to correct the matter. I was pleased with the results. Danny Hutchinson, the general manager, was key to ensuring a positive outcome.
Business response:
Hi, Julie. Thank you so much for leaving us a stellar review!
I just purchased a gently used Ford Explorer last week and I absolutely love it. My agent, Charles Cary, was amazing. He made sure that I got the best deal possible. I did not feel pressured at any time and he was attentive to what I had to say. Through the years, I have purchased (6) cars from Nelson Ford and I have been pleased with all of my purchases.
Business response:
Hi, Terri. Your feedback is highly appreciated. Thank you for the review!
Service Staff is great. Extremely courteous. Overall service experience is excellent!
Business response:
Hi, Andrew. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Nelson Ford
How is Nelson Ford rated?
Nelson Ford has a 4.7 star rating with 1,508 reviews.
When is Nelson Ford open?
Nelson Ford is open now. It will close at 7:00 p.m.