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Nelson Westerberg All
- Movers
- Elk Grove Village, IL
About this business
Location details
1201 Arthur Ave., Elk Grove Village, IL, 60007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very good experience, coordinator was very knowledgeable and helpful, packaging crew was a little rushed by rainy conditions resulting in a few broken items. Driver was excellent. Unpacking crew was excellent. Poor guys had to offload items on uhaul and bring to house and then offload in the rain and then bring items up a steep driveway. There were a few items broken during the offload but everyone was very professional and helpful.
Business response:
Hello Christopher! I am so glad to hear that you had a positive moving experience despite the unfortunate rainy circumstances! We are very lucky to have such devoted team members working on each move. I am also very sorry to hear about your belongings. Upon researching your move, I noticed that you have not filed any claims for those broken items. I have contacted our claims department and they will be sending you a claim form you can fill out if you wish to do so. Thank you again for being so understanding and kind with you... read more
Sandy was great to work with through the entire process and was very patient during the duration of my relocation.
Business response:
Mr. Cornwell, thank you so much for your review! We are incredibly lucky to have Sandy on our team and we are so happy that you had a great experience. Congratulations on your new home!
Nothing! We were very pleased with Sandy Cuttle, Joe Picone and his crew, Rueben, John and Art. If the time comes that we need to move again, we would want this great team again!!! We thank you very much, Bill and Julie Foss
Business response:
Mr. and Mrs. Foss, thank you so much for your review. We consider ourselves very lucky to have Sandy and Joe as part of our team. In fact, Joe was awarded the Driver of the Year award for 2017. I'm so glad that you were able to have him and his team take care of you during your move. We look forward to moving you again if the opportunity presents itself. -Esther Kelley, Customer Experience Analyst
Every thing from the first email/ call from Cristin to the driver and mover were very clear and quick to respond. Extremely happy with Jim and his team. They took care of our things as if it were their own.
Thank you for all of the help getting across the country
Business response:
Mr. Hume, thank you for your review. It was our pleasure helping you move. We hope you are settling in well. Please let us know if there is anything else that we can do for you. -Esther Kelley, Customer Experience Analyst
They really went above and beyond, both on packing and delivery. Our overall experience was fantastic and we would use them again!
Business response:
Michael, thank you so much for your kind words. Congratulations on your new home! Please let us know if there is anything else that we can do for you as you are settling in. We look forward to moving you in the future, if the opportunity presents itself. -Esther Kelley, Customer Experience Analyst
Sandy Cuttle went over and beyond to assist me on my move. The quality of her service and the workers who helped pack my goods and deliver them were the reason why I rated Nelson Westerberg a 4/5. I would have rated a 5/5 if my goods had arrived at an earlier date.
Business response:
Mr. Haynes, thank you so much for your feedback. We are luck to have Sandy as part of our team. I have passed on your comments to her supervisor to ensure that she is recognized for her hard work. Please let us know if there is anything else that we can do for you as you settle into your home. -Esther Kelley, Customer Experience Analyst
Theres nothing needed to improve on.
Business response:
Thank you for your review, Nick! Congratulations on the new home! -Esther Kelley, Customer Experience Analyst
The company provided excellent service. They are very helpful and responsive during the whole process.
Business response:
Thank you for sharing your experience with us, Dakota! Please let us know if there is anything else that you need as you are settling in. -Esther Kelley, Customer Experience Analyst
Frequently asked questions about Nelson Westerberg All
How is Nelson Westerberg All rated?
Nelson Westerberg All has a 4.5 star rating with 1,242 reviews.
When is Nelson Westerberg All open?
Nelson Westerberg All is closed now. It will open tomorrow at 9:00 a.m.