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New England Rehabilitation Hospital of Portland

4.5

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Location details

335 Brighton Ave, #201, Portland, ME, 04102, United States

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4.5228 reviews
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Rodney M.'s profile image
Rodney M. 
rating
8 years ago

The staff is great. Called me the day before tot check in. So nice. The check in process was so easy. Staff is nice and thorough. Explained it all before and during. I was somewhat out but got to see it. So easy and quick. The prep is a bit difficult but worth the end result. Not in a hurry to do it again but worth the time and effort to stay on top of this. Had it done at 40 (family history) and now at 50. Healthy on the inside 

Susan L.'s profile image
Susan L. 
rating
4 years ago

Loved one was there during covid when no visitors were allowed. They transported him to a doctors appt where I saw him for first time in 2 weeks. He looked terrible, totally disheveled. He was in hospital johnny top, thin cotton scrub pants, hospital socks and thin blanket draped on his shoulders. He had clothing at NERH - shirts, sweater, pants, jacket - they just chose not to dress him. On a cold Feb day they didn't even bother to put on his jacket or shoes. Seeing him at doctors office was heartbreaking. When he was ... read more

Business response:

Hi Susan, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Susan L.'s profile image
Susan L. 
rating
4 years ago

Loved one was there during covid when no visitors were allowed. They transported him to a doctors appt where I saw him for first time in 2 weeks. He looked terrible, totally disheveled. He was in hospital johnny top, thin cotton scrub pants, hospital socks and thin blanket draped on his shoulders. He had clothing at NERH - shirts, sweater, pants, jacket - they just chose not to dress him. On a cold Feb day they didn't even bother to put on his jacket or shoes. Seeing him at doctors office was heartbreaking. When he was ... read more

Business response:

Hi Susan, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

John H.'s profile image
John H. 
rating
5 years ago

Poor staff communication with family, poor discharge planning, short staffed leading to patient not getting help with bathing, poor food quality. 

Business response:

Hi John, thanks for sharing your concerns with us. Would you mind providing additional details so we can pass it along to the appropriate contacts? You can email us directly at feedback@encompasshealth.com. 

John H.'s profile image
John H. 
rating
5 years ago

Poor staff communication with family, poor discharge planning, short staffed leading to patient not getting help with bathing, poor food quality. 

Business response:

Hi John, thanks for sharing your concerns with us. Would you mind providing additional details so we can pass it along to the appropriate contacts? You can email us directly at feedback@encompasshealth.com. 

Frequently asked questions about New England Rehabilitation Hospital of Portland

How is New England Rehabilitation Hospital of Portland rated?

New England Rehabilitation Hospital of Portland has a 4.5 star rating with 228 reviews. 

When is New England Rehabilitation Hospital of Portland open?

New England Rehabilitation Hospital of Portland is open now. It is open 24/7.