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NHOMS: New Hampshire Oral and Maxillofacial Surgery - Portsmouth
- Oral Surgeons
- Portsmouth, NH
About this business
Location details
5 Cate Street, Portsmouth, NH, 03801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The surgeon was amazing but their billing practices are horrible, they over charge for procedures and refused to refund money that was overcharged. When you call to talk to billing you are told they are all busy and no one calls you back .
Business response:
Hi Heidi, I'm sorry to hear your experience with our billing team was less than exemplary, but appreciate you taking the time to provide the feedback. We would love a chance to discuss this further to see how we can improve moving forward - if you'd like to, please give us a call at 603-595-8889.
My estimate for two extractions was much higher than I was told by my Dental office. When I had to decline due to the amount I was shown the door. They need to be more transparent about cost so you are not put in a position of having to decline needed care.
Business response:
Hi Kimberly, Thank you for your feedback, and I'm sorry for that experience. We do have financing options available. If you'd like to discuss this with us, please give us a call at 603-595-8889.
I’m over 60 years old and I had the worst experience in my life at a dental office. I went to the Salem office to have a simple extraction by Dr. El Ounsi. Jamal was the dental assistant. I became concerned when Jamal was taking an X-ray. He didn’t know how to put the lead vest on me and had to ask another assistant for help. He also failed to wear gloves when handing an instrument to Dr. El Ounsi. When the Dr. came into the room, he looked at my chart, and made an off color joke about my name to Jamal and me. Then Jamal br... read more
Business response:
Hi Jack - I'm sorry to hear your experience was less than positive. It sounds like Priscilla reached out to you - please don't hesitate to call us at 603-595-8889 to discuss further.
They have rude and unhelpful staff that is super friendly to you until after you have paid for their services. After that its a big F U if you require any sort of follow-up attention as a result of issues from a procedure. They would not even email my wife's medical information so that she could apply for FMLA, they told her that she should have "showed up for work and filed documents to seem like you were working" (she is not a secretary, no part of her job involves filing documents). I would recommend looking elsewhere f... read more
If you blindly visit this practice because your dentist referred you, expect to spend 2 hours for a simple consultation -- 1.5 hours of that is waiting for the dentist to grace you with his presence. At the end of the two hours, they will surprise you with the $500+ consultation fee. Do not trust your dentist who might be part of this scam. Do your own research. I found a more reputable practice that will perform the same procedure for less than 1/2 the cost and only a $110 consultation fee.
Dr.Moavenian is a very skilled dentist but his staff are very cunning. They will make you to undergo unnecessary investigations and make you pay for it when the insurance does not pay for it. BEWARE OF HIS CUNNING STAFF!
Frequently asked questions about NHOMS: New Hampshire Oral and Maxillofacial Surgery - Portsmouth
How is NHOMS: New Hampshire Oral and Maxillofacial Surgery - Portsmouth rated?
NHOMS: New Hampshire Oral and Maxillofacial Surgery - Portsmouth has a 4.9 star rating with 374 reviews.
When is NHOMS: New Hampshire Oral and Maxillofacial Surgery - Portsmouth open?
NHOMS: New Hampshire Oral and Maxillofacial Surgery - Portsmouth is open now. It will close at 5:00 p.m.