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Nissan of Cool Springs

4.9
  • Franklin, TN
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About this business

Specialties #1 Nissan dealer in TN. Nashville's #1 automotive brand. #1 commercial dealer in TN. Winner of Nissan Global Award. History Established in 2011. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams. Meet the Business Owner Jason S. Business Owner As managing partner of Nissan of Cool Springs I pride myself on the way we operate our business. From new vehicle... read more

Location details

212 Comtide Ct, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,189 reviews
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19 reviews have no rating
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Baltimore23YAK's profile image
Baltimore23YAK 
3 days ago

Excellent experience! Francisco was very easy to deal with and very professional! Financing was easy and quick! I would definitely buy from Cool Springs Nissan again! 

Paulina Cohen's profile image
Paulina Cohen 
a week ago

Nissan of Cool Springs I am very happy with my brand new Nissan Armada! I had a great experience at the Nissan of Cool Springs ! Thank you 

Business response:

Hello Paulina, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514 

Jill Powell's profile image
Jill Powell 
a week ago

2013 Nissan Great fast service. I bought this car from this dealer 11 years ago and they have always given great service. 

Business response:

Hello Jill, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500 

Steve W's profile image
Steve W 
a week ago

Excellence service at Cool Springs Nissan Quick, efficient, professional, and quality service. I can see why they're rated so highly. I will be returning there for all my Nissan vehicles service and repairs. Easy to highly recommend this service department and superb staff. 

Business response:

Hi Steve, thank you! We take our reviews seriously and are delighted to hear about your visit. At Nissan of Cool Springs we are always striving to do better than your last visit. Regards, Mark Hepler (615) 790-2500 

Christi Witherspoon's profile image
Christi Witherspoon 
a week ago

Service JR service manager was amazing His service is always impeccable 

Perwaiz Siddiqui's profile image
Perwaiz Siddiqui 
a week ago

My Nissan Pathfinder2024 I purchased my car from Nissan of coolspring. My experience dealing with them was very good. It was very smooth and easy process to deal with them. All staff and their manager is very friendly and easy to deal with. I dealt with Patrick. He is very good salesman. He helped me in whole purchasing process and also after purchase for any further issues. I give him 100% rating for his dealing with me. 

Business response:

Hi Perwaiz, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can to assist you. Have a wonderful day! Thank you, Morgan Staten Owner Loyalty Manager 

Susan M.'s profile image
Susan M. 
2 weeks ago

Outstanding service! Always excellent service. Highly recommend. Professional, friendly, and skilled technicians. 

Business response:

Hi Susan, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! 

Michael Brown's profile image
Michael Brown 
2 weeks ago

Great service! Jeremiah, my service guy, was awesome. He handled my repairs and my claim with my extended warranty like a champ. He and others had to stay past closing to complete the paperwork but never acted frustrated. I appreciate Nissan of Cools Springs so much. We have purchased 3 new vehicles from them and always come back for our service. 

Business response:

Michael, We are so pleased to hear of your experience with Jeremiah and the rest of the staff as everyone hung in there to complete the job so you could take your vehicle home that night and not worry about anything. Customer satisfaction is one of our top priorities and we're so happy to know you were pleased with it. We also want to thank you for the wonderful 5-star review. That means so much to us! 

Linda Messemer's profile image
Linda Messemer 
2 weeks ago

Visit for 2/5/24 -Oil change, maintenance Best experience ever! Mark Uchendu made my day! Answered every question I thought of all with a smile in his face. And he was so kind. When you?re older, you are often dismissed by service people! Cashier was also very pleasant and kind! Wish I had written her name down. 

Business response:

Hi Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care! Regards, Mark Hepler (615) 790-2500 

Frequently asked questions about Nissan of Cool Springs

How is Nissan of Cool Springs rated?

Nissan of Cool Springs has a 4.9 star rating with 5,189 reviews. 

When is Nissan of Cool Springs open?

Nissan of Cool Springs is closed now. It will open tomorrow at 12:00 p.m.