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Nissan of Cool Springs - Franklin, TN
- Franklin, TN
About this business
Specialties #1 Nissan dealer in TN. Nashville's #1 automotive brand. #1 commercial dealer in TN. Winner of Nissan Global Award. History Established in 2011. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams. Meet the Business Owner Jason S. Business Owner As managing partner of Nissan of Cool Springs I pride myself on the way we operate our business. From new vehicle... read more
Location details
212 Comtide Ct, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Nissan sentry I brought this vehicle back a second time for the same issue. Hopefully this will resolve the problem.
Business response:
Brenda, We regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Please contact either Mark Hepler or Brandon Judge at your convenience. Our managers would really like to speak with you more regarding this matter. Please reach out to us at (615) 823.7178. We look forward to hearing from you. Sincerely,
Only place I let touch my Titan!!! Bought my Titan there in 2021!! They treated me Awesome and the service department is great.
Business response:
Raymond, Thank you so much for being the best part of our family! We love having you here and enjoy serving you. Thank you so much for the great review!
Ron koesler The service was completed quickly and I was kept informed of what was needed before they did the repairs.
Business response:
Hi Ronald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Regards, Mark Hepler (615) 790-2500
New 2024 Nissan Pathfinder I recently upgraded my beloved Nissan Pathfinder for a newer improved version of the Nissan Pathfinder from Nissan of Cool Springs, and I am extremely happy with my decision. This is the 5th car that I have purchased with and for my family from Nissan of Cool Springs. The owner, Jason Stacy is a class act and has recruited an all-star team around him. The sales team was knowledgeable, patient, and made the purchasing process smooth and enjoyable. Their attention to detail and willingness to answer ... read more
Business response:
Hi Ryan, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Maxima Repair Do not wish to leave comment. Get the message Comment not necessary
Business response:
Hi Nancy, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! Best Regards, Amber Amarx (615) 861-8514
Awesome cars and help Everything about Nissan is the best, service, sales, finance
Business response:
Hello Kristin, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
judiclement13@gmail.com The salesman, Patrick, was knowledgeable of the brand. I told him what I was looking for and what I wanted to spend and he had the perfect vehicle waiting for me. Follow-up is superb
Business response:
Hello Judi, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Best Regards, Amber Amarx (615) 861-8514
Service Excellent except for charges. $250.00 for oil and filter change, tire rotation, and cabin air filter change is outrageous. Large part for labor, but there wasn't that much work actually done.
Business response:
Good morning, Ronald, Let me start by giving you thanks for the wonderful 5-star review you left us. That means the world to us because we really do strive for excellence, and we enjoy each time you visit. It is, however, unfortunate that the cost of living is impacting everyone so severely. We can only hope that it will eventually turn around; in the meantime, please know that among other dealerships in our area we are competitively priced.
Great Experience They was wonderful to work with. We spoke on the phone and told them what we wanted and we made the deal! Definitely recommend them!
Business response:
Hi Sonya, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514
Frequently asked questions about Nissan of Cool Springs
How is Nissan of Cool Springs rated?
Nissan of Cool Springs has a 4.9 star rating with 5,305 reviews.
When is Nissan of Cool Springs open?
Nissan of Cool Springs is closed now. It will open on Sunday at 12:00 p.m.
Need help? Contact us.
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