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Nissan of Downtown L.A.

4.3

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.34,835 reviews
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MTZ.RUBEN's profile image
MTZ.RUBEN 
a year ago

I recently had the pleasure of working with Helen from the Nissan of Downtown LA service department, and I cannot recommend her enough! From the moment I walked in, Helen greeted me with a warm smile and a genuinely helpful attitude. She went above and beyond to ensure that all my concerns were addressed and made the entire service process smooth and stress-free. Helen’s communication was outstanding—she kept me informed at every step, explaining what was being done and providing honest updates about timing and costs. She wa... read more

Business response:

Thank you for sharing such a detailed and positive review about your experience with Helen at Nissan of Downtown LA! We're thrilled that her exceptional service made the process smooth and stress-free. Your kind words truly highlight our team's dedication, and we look forward to welcoming you back in the future! 

Dariogonzalez's profile image
Dariogonzalez 
a year ago

Buen trabajo del mecsnico carlos y hellen la represente muy ben servicio espero asi sigan 

Business response:

Nuestro equipo agradece las amables palabras. Gracias por confiarnos sus necesidades de servicio; nos vemos la próxima vez en Nissan of Downtown LA. 

salsadeb's profile image
salsadeb 
a year ago

Love the new location. my service person, Helen, is the best! always great service. only downside is that for some reason in the new location, the service takes longer. maybe there needs to be more technicians. 

Business response:

Thank you for sharing your feedback about our new facility at Nissan of Downtown LA! We're glad to hear Helen consistently provides great service, and we appreciate your patience with the longer wait times. Your input is valuable, and our team will certainly look into how we can improve this aspect. Happy holidays! 

eddienino77's profile image
eddienino77 
a year ago

I like the newly renovated dealership. Very clean and modernized, easily accessible. It was not difficult to make your way around there. 

Business response:

We're thrilled you enjoyed the newly renovated space at Nissan of Downtown LA! It's great to know that our clean and modern design made your visit easy and accessible. Thanks for sharing your experience with us! 

Lz.angeles726's profile image
Lz.angeles726 
a year ago

The help from Fabian is really great. The staff in the office for services are really helpful 

Business response:

Your satisfaction is our goal at Nissan of Downtown LA! Thanks for recognizing the helpfulness of our team! 

irubycasas's profile image
irubycasas 
a year ago

The service is amazing. Any issue or concern I may have is always taken care of. 

Business response:

Our Nissan of Downtown LA team is always willing to help! Thanks for trusting us with your vehicle's care! 

ANAHIJ1's profile image
ANAHIJ1 
a year ago

Helen! The Best! Always having answers to any doubts I have. She will find what is best for my car. 

Business response:

She'll love to read this! Thanks for the kind words and five stars. See you next time at Nissan of Downtown LA! 

CH's profile image
CH 
a year ago

Sandy was super helpful throughout my visit, explaining all details of my services in depth so that I could make the best decision for my vehicle. 10/10 experience, especially in the new facility. 

Business response:

We love that Sandy provided such a helpful experience at Nissan of Downtown LA! It's great to know you enjoyed our new facility and felt well-informed about your vehicle services. Thank you for the fantastic feedback! 

Deeeley1000's profile image
Deeeley1000 
a year ago

I was very pleased with the new and better location and the service advisor was very pleasant and friendly. 

Business response:

We're glad to hear you enjoyed the new location and had a positive experience with our service advisor at Nissan of Downtown LA. Thank you for sharing your feedback! 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.3 star rating with 4,835 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.