Nissan of McKinney

Business response:

We are pleased to hear about your positive experience with our team. Your recognition of our commitment to respectful treatment and going the extra mile truly means the world to us, as these values are at the heart of everything we do. Thank you for taking the time to share your feedback. We genuinely appreciate customers like you who acknowledge the dedication our team puts into providing exceptional service, and we look forward to continuing to exceed your expectations in the future. 

Business response:

Thank you for your feedback! We're glad the job was done well and appreciate you noting our communication timing. Your input helps us improve. Thanks for choosing Nissan of McKinney! 

Business response:

Thank you for the wonderful feedback about our service department and MIKE! We're thrilled we exceeded your expectations and look forward to serving you again. 

Business response:

Thank you for taking the time to provide feedback about your recent service experience. We understand your confusion regarding the service reminder message, and we appreciate you bringing these concerns to our attention. We are sorry to hear that you feel uncertain about your vehicle's service schedule, as clear communication about maintenance is important to us. We would like to discuss this further and work towards a resolution. Please contact our General Manager, David Kelley at (469) 634-4865 at your earliest convenience... read more

Business response:

We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that our team was able to provide you with excellent and quick service, especially when accommodating your request on short notice. Your recognition of our cooperative approach means a great deal to us. We strive to be flexible and responsive to our customers' needs, and knowing that we succeeded in delivering that level of service for you reinforces our commitment to excellence. Thank you for choosing Nissan of McKinne... read more

Business response:

Thank you for your wonderful feedback about your experience. We are truly delighted to hear that our team provided you with fast and courteous service, and that you found everyone to be friendly and helpful throughout your visit. Your acknowledgment of our fair pricing and overall positive experience means a great deal to us at Nissan of McKinney. We strive to create an authentic and professional environment where every customer feels valued and supported, and it's wonderful to know that we achieved this during your visit. T... read more

Business response:

Thank you for your review and for taking the time to share your positive experience with us. We are thrilled to hear that you were pleased with the presentation and communication skills demonstrated during your visit. Your feedback means a great deal to us as we strive to provide exceptional service to all of our customers. We truly appreciate your business and look forward to continuing to serve you with the same level of excellence in the future. 

Business response:

We are privileged to hear about your positive experience with our service team. It's wonderful to know that your advisor provided accurate estimates and delivered the great service you deserved. Your feedback means a great deal to us at Nissan of McKinney, and we're grateful that you took the time to share your experience. We look forward to continuing to serve you with the same level of excellence in the future. 

Business response:

Thank you for your positive feedback about our customer service! We're glad we met your expectations and appreciate you taking the time to share your experience. We look forward to serving you again at Nissan of McKinney.