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Nissan of McKinney
- Car Dealers
- McKinney, TX
About this business
Location details
3800 S. Central Expressway, McKinney, TX, 75069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Was able to work out a deal that work to all of us , looking into getting one more from them
Business response:
Thank you for your great review! We're glad to hear that we were able to work out a deal that met your needs. It's wonderful to know you're considering getting another vehicle from us! If you have any questions or need assistance as you explore your options, please don't hesitate to reach out. We look forward to helping you again soon!
Always is great exprience with the Nissan service department.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you consistently have great experiences with our service department. Your satisfaction is our top priority, and we look forward to serving you again!
Service timely and reliable Service manager excellent
Business response:
Thank you for the great review! We're thrilled to hear that your service was timely and reliable, and that our service manager exceeded your expectations. We truly appreciate your feedback and look forward to assisting you again in the future!
Easy process. Excellent customer service. Made sure I understood everything.
Business response:
Thank you for the wonderful review! We're so glad to hear that the process was easy and that our team provided excellent customer service. We always strive to ensure our customers understand everything, and we're happy to know we succeeded. We look forward to assisting you again in the future!
Always nice and courteous and do go excellent work.
Business response:
Thank you for the fantastic review! We're so happy to hear that you find our team nice, courteous, and dedicated to excellent work. Your satisfaction is our top priority, and we look forward to continuing to serve you!
All work was done quickly and efficiently. The service advisor, Michael Riffe, is always pleasant and helpful. Thank you Nissan of McKinney!
Business response:
Thank you for your wonderful review! We're glad to hear that you had a quick and efficient experience with us. It's great to know that Michael provided you with pleasant and helpful service. We truly appreciate your kind words and are proud to have him on our team. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing Nissan of McKinney, and we look forward to seeing you again!
Everyone is always the best. Explain things well. They were very busy but got me in and out with many progress reports along the way.
Business response:
Thank you for your kind review! We're so pleased to hear that our team provided excellent service by explaining everything clearly and keeping you updated throughout the process. Even on busy days, we strive to ensure every customer feels valued and well taken care of, and we're glad we could do that for you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again!
Oil change and tire rotation done well. They did not mention tread wear. That was an issue a week later by two different services when needing tire repair and two new tires. Tires on new vehicles are of poor quality. Vacuum and wipe down were minimal.
Business response:
Thank you for your feedback! We're glad to hear that the oil change and tire rotation were done well, but we apologize for the oversight regarding the tread wear and the minimal vacuuming and wipe-down. Your experience is important to us, and we want to ensure that all aspects of our service meet your expectations. We appreciate you bringing these issues to our attention, as it helps us improve our services. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you and hope t... read more
I ended up paying $700 for the above I was way overcharged. Just for an inspection and spark plugs being replaced with an oil change.
Business response:
Thank you for taking the time to share your concerns with us. We sincerely apologize if you feel you were overcharged for the services you received, as this is certainly not the experience we want for our customers. We would like the opportunity to review your charges and address your concerns directly. Please contact our General Manager, David Kelley, at (469) 634-4865. Mr. Kelley will personally look into the matter and work with you to ensure your experience is resolved to your satisfaction. Your feedback is invaluable to... read more
Frequently asked questions about Nissan of McKinney
How is Nissan of McKinney rated?
Nissan of McKinney has a 4.3 star rating with 11,586 reviews.
When is Nissan of McKinney open?
Nissan of McKinney is open now. It will close at 9:00 p.m.