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3800 S. Central Expressway, McKinney, TX, 75069, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
Prompt service. Professionalism.
Business response:
Thank you for your kind words! We're delighted to hear you appreciated our prompt service and professionalism. Providing top-notch experiences is always our goal, and we're glad we could meet your expectations. If you need anything else, don't hesitate to reach out. We look forward to assisting you again!
TPS and windshield washer fluid warning lights were still on post maint of oil change, tire rotation and fluid top off. Wondering if the service was performed at all.
Business response:
Thank you for your feedback, and we apologize for the inconvenience you've experienced. It's concerning to hear that the warning lights were still on after your service, and we completely understand your frustration. This is not the standard we strive for. Please contact our General Manager, David Kelley, at (469) 634-4865, so we can address your concerns directly and ensure everything is resolved to your satisfaction. We appreciate your patience and look forward to making things right.
expert service and time spent at the facility.
Business response:
Thank you for your positive feedback! We're glad to hear you had a great experience with our expert service and the time spent at our facility. We appreciate your trust in us and look forward to assisting you again in the future!
Did not check the dashboard error msg coz it's free
Business response:
Thank you for your feedback, and we apologize for any inconvenience you experienced. It's important to us that every issue, including dashboard error messages, is properly addressed. We would love to make things right for you. Please contact our General Manager, David Kelley, at (469) 634-4865, and he will be happy to assist you in resolving this matter. We appreciate your business and look forward to ensuring your complete satisfaction.
It was great, fast, get the job done
Business response:
Thank you for sharing your experience! We're glad to hear that our team provided you with quick and efficient service, ensuring everything was taken care of to your satisfaction. Your feedback motivates us to keep delivering top-notch service. We look forward to helping you again in the future!
I was very pleased with the service I received again since I bought my car. The only thing I don't care for is the long drive from Pilot Point to McKinney.
Business response:
Thank you for sharing your experience! We're delighted to hear that you have been pleased with the service since purchasing your car. We understand that the drive from Pilot Point to McKinney can be lengthy, and we truly appreciate your commitment to coming to us for your service needs. If there's anything we can do to make your visits more convenient, please let us know. We look forward to seeing you again!
The Speed of the Service was Awesome as it was cut in half
Business response:
Thank you for your positive feedback! We're glad to hear that you experienced a significant improvement in the speed of our service. Our team works hard to ensure efficient and timely service, and it's great to know that it made a difference for you. We appreciate your support and look forward to seeing you again soon!
Good service and timely manner
Business response:
Thank you for your review! We're thrilled to hear that you received good service in a timely manner. Your satisfaction is our priority, and we look forward to serving you again in the future!
Lack of communication from the get go. New issue arose from updates. Sent text no response.
Business response:
Thank you for your feedback! We're glad to hear that you had a generally positive experience, but we apologize for the communication issues you've encountered. We understand how frustrating it can be when updates aren't provided in a timely manner. Please reach out to us directly so we can resolve any outstanding concerns. Your satisfaction is important to us, and we'd love to make things right moving forward.
Nissan of McKinney has a 4.3 star rating with 11,586 reviews.
Nissan of McKinney is open now. It will close at 9:00 p.m.