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Nivine Y El-Refai, BDS, DDS, MSD Inc

4.9

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Location details

3985 Medina Road, #160, Medina, OH, 44256, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 1:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
FriClosed
SatClosed
SunClosed
4.9378 reviews
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Stacy Richmond P.'s profile image
Stacy Richmond P. 
3 weeks ago

My son recommended Dr. El-Refai, and he was right. She is excellent! Everyone in the office was very kind and caring. It was a very positive experience. If you need an endodontist, this is the place to go. 

Business response:

Hi, Stacy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Hank W.'s profile image
Hank W. 
3 weeks ago

Dr Nivine El Refai is so kind and thoughtful and handles everything with great professionalism to make to make a great experience for the patient with a hard procedure like a Root Canal that takes time and care to achieve perfection. She makes your feel very comfortable and does a wonderful job , thanks Dr Harold Waite 

Business response:

Hi, Hank. Your feedback is highly appreciated. Thank you for the review! 

Bill H.'s profile image
Bill H. 
3 months ago

This is a wonderful medical practice. The office is beautifully designed and decorated and creates a calming atmosphere. Dr. El-Refai is highly professional, caring , and courteous. Her staff shares those qualities. I highly recommend this practice. William Holko 

Business response:

Thank you so much for your kind words, Bill. We really appreciate you taking the time out to share your experience with us. Cheers, Nivine Y El-Refai, BDS, DDS, MSD Inc 

Joyce M.'s profile image
Joyce M. 
3 months ago

Everyone was very friendly and explained the procedure very well. My phone messages were answered promptly. 

Business response:

Hi, Joyce. We appreciate the kind words and are glad we could provide you with a positive experience! 

Spencer F.'s profile image
Spencer F. 
3 months ago

Dr. Refai does a good job of explaining the procedure and sharing what to expect, each part of the process, what to expect after and how the healing should go, etc. I call it good “bed side manner” if that makes sense. She is very skilled and made sure I wasn’t uncomfortable during the procedure. 

Business response:

Hi, Spencer. Your feedback is highly appreciated. Thank you for the review! 

Jason A.'s profile image
Jason A. 
5 months ago

My root canal was painless. Dr El-Refai and the staff are very knowledgeable about the procedures. The Dr and the assistant have great chair side manners and let you know what is going on. The office and exam rooms are a relaxing environment. 

Business response:

Hi, Jason. Your feedback is highly appreciated. Thank you for the review! 

Teresa C.'s profile image
Teresa C. 
10 months ago

Dr. El-Refai was amazing! I highly recommend her. I blinked and the procedure was done. 

Business response:

Hi, Teresa. Thank you so much for leaving us a stellar review! 

Chris M.'s profile image
Chris M. 
10 months ago

Very friendly staff. Everything well explained. Dr. was great 

Business response:

Hi, Chris. We are thrilled to learn that you had a positive experience with us! 

Pam W.'s profile image
Pam W. 
10 months ago

It was a pleasant experience! The attention to detail was amazing, from the knowledge of insurance when appointment was made to the detailed plan of action. The "extra" comforts were great, a blanket and sunglasses to block the bright light, also, the beautiful ceiling mural was relaxing and beautiful to look at during my procedure. Very professional, I would highly recommend this practice. Dr. El-Refai was kind and caring. 

Business response:

Hi, Pam. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Nivine Y El-Refai, BDS, DDS, MSD Inc

How is Nivine Y El-Refai, BDS, DDS, MSD Inc rated?

Nivine Y El-Refai, BDS, DDS, MSD Inc has a 4.9 star rating with 378 reviews. 

When is Nivine Y El-Refai, BDS, DDS, MSD Inc open?

Nivine Y El-Refai, BDS, DDS, MSD Inc is closed now. It will open on Monday at 7:00 a.m.