This profile has been claimed by the business owner or representative.
1111 Boissevain Avenue, Norfolk, VA, 23507, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Every time I call, they respond within a few hours and resolve the issue. On the most recent call, Katrina became available earlier than expected and called to ask if she could come sooner, which was greatly appreciated. She quickly identified the cause of the problem, explained the fix and the cost, and got straight to work installing a new kitchen faucet. The job was finished in a couple of hours with no fuss or mess. Katrina was efficient and professional. While I hope I won’t need plumbing services again soon, I’d defini... read more
Business response:
Hi, William. We appreciate the kind words and are glad we could provide you with a positive experience!
Excellent company. knowledgeable employees and very professional. I would highly recommend them
Business response:
Hi, John. We are thrilled to learn that you had a positive experience with us!
Norfolk Plumbing personnel are professional, friendly and extremely efficient. I highly recommend to all. 👍😊
Don't hesitate give them a call..they're pros.
They did an emergency repair 1/2 hour after my call. They always do the job right and are very first rate people.
Norfolk Plumbing has been my “go to”plumber for many years. Kevin was polite and efficient.
Business response:
Hi, Sarah. We appreciate the kind words and are glad we could provide you with a positive experience!
I depend on Norfolk Plumbing as president of a condo association as well as for my personal unit. I've never been disappointed in the level of professionalism or customer service.
Business response:
Hi, Suzin. Thank you so much for leaving us a stellar review!
This is probably the best customer service I have ever received. I had lost my husband the week before and had two house emergencies that had to be taken care of quickly. The woman who took my call was so kind, helpful, and determined to be sure I got what I needed, and Katrina, the young lady who did the repairs was equally kind and helpful, completely professional and went the extra step to ensure the next steps in the process could be managed easily. I honestly can't say enough about how happy I am with the work you all d... read more
Business response:
We are deeply touched by your heartfelt words and sincerely appreciate you taking the time to share your experience during such a challenging period. Our team strives to provide compassionate and efficient service, and it's gratifying to know that our efforts made a positive impact when you needed it most. Your commendation of our staff, especially highlighting the kindness and professionalism of our team members, means a great deal to us. We will ensure that your praises are shared with them, as feedback like yours inspires... read more
Very efficient, had all parts and equipment needed on truck. Very pleasant.
Business response:
Hi, Carol. We appreciate the kind words and are glad we could provide you with a positive experience!
Powell's Plumbing & Air In Norfolk has a 4.9 star rating with 1,060 reviews.
Powell's Plumbing & Air In Norfolk is open now. It will close at 5:00 p.m.