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North Park Toyota of San Antonio

4.5

About this business

Location details

10703 SW Loop 410, San Antonio, TX, 78211, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.517,964 reviews
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wmoneal's profile image
wmoneal 
a year ago

Enjoyable low-stress buying experience, excellent service from Eddie in sales and Juan in finance. They got me the car I wanted at a fair price and processed everything quickly and easily. I would buy from them again and recommend them to friends and family. 

Business response:

Thank you for sharing your positive experience! We’re thrilled to hear that Eddie and Juan made your car buying process enjoyable and stress-free. It’s great to know that you were able to get the car you wanted at a fair price. We look forward to serving you again in the future and appreciate your recommendation! 

ralph.woodworth's profile image
ralph.woodworth 
a year ago

Knowledgeable sales staff,was taken care of as a returning customer great selection of vehicles 

Business response:

Thank you for your review! We’re glad to hear that our knowledgeable sales staff took great care of you as a returning customer. It’s great to know that you were satisfied with our selection of vehicles. We appreciate your continued trust in us and look forward to assisting you again! 

Don’t have one's profile image
Don’t have one 
a year ago

Pricy but they fixed everything I needed. Great customer service. Thanks a bunch. Ok have a good day. 

Business response:

Thank you for your feedback! We are glad to hear that we were able to fix everything you needed and that you appreciated our customer service. Have a great day! 

dboullosa's profile image
dboullosa 
a year ago

Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop and a big sign saying not to switch channel. Some rocking chairs were nice, although old and worn. Other furniture were wooden chairs and tables. Snack bar offered free popcorn and items for sale. Soda fountain was broken. Car was delivered back slightly longer than the 1.5 hours quoted. 3% charge for using a credit card was... read more

Business response:

Thank you for your feedback regarding your recent visit. We appreciate your comments about the easy online scheduling and the prompt service from our advisor. However, we apologize for the issues you experienced with the waiting room amenities and the delay in service. Your concerns about the credit card service fee will be addressed to ensure better communication in the future. For further assistance, please reach out to Fred Duron at fredd@nptosa.com. 

stevemetcalf416's profile image
stevemetcalf416 
a year ago

Justin Boone is right on top of all my questions and request. Our son just bought a RAV4 from Justin, very happy. 

Business response:

Thank you for your kind words about Justin Boone. We are thrilled to hear that your son is very happy with his new RAV4 and that Justin was able to assist you effectively. Your satisfaction is our priority. 

Waddie's profile image
Waddie 
a year ago

I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on all categories. And I am pleased with the dealership. That is why I am having my vehicle serviced at NPT. ☺️ Keep up the good work 

Business response:

Thank you for your kind review! We’re so glad to hear that Oscar Ramirez provided you with excellent service and that you’re pleased with the overall experience. We value your feedback and are committed to maintaining the high standards you’ve come to expect. We appreciate your trust in us for your vehicle’s service and look forward to continuing to serve you in the future. 

louieb06's profile image
louieb06 
a year ago

Kevin is the best will be coming back when I schedule my next service appointment! 

Business response:

Thanks, Louie! We're thrilled to hear you had a great experience with Kevin. We look forward to welcoming you back for your next service appointment! 

Anonymous's profile image
Anonymous 
a year ago

They worked with me to get me my dream Truck. I'm grateful for these individuals! 

Business response:

Thank you for sharing your experience! We're so glad to hear that we were able to help you get your dream truck. It's always our goal to make sure our customers have a smooth and positive experience. We appreciate your trust in us, and we're grateful for the opportunity to work with you. Enjoy your new truck! 

Jt123's profile image
Jt123 
a year ago

A good overall experience. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. 

Business response:

Thank you for your review! We're glad to hear that you had a good overall experience and that we kept you updated on your service progress. We appreciate your feedback regarding pricing clarity and will take that into consideration as we continue to improve our communication. We’re happy to have worked with you and look forward to assisting you again in the future. 

Frequently asked questions about North Park Toyota of San Antonio

How is North Park Toyota of San Antonio rated?

North Park Toyota of San Antonio has a 4.5 star rating with 17,964 reviews. 

When is North Park Toyota of San Antonio open?

North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.